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New Member

Cannot direct to voicemail in general greeting / opennning greeting in UC7

In Unity Conneciton 7,

During playing the general greeting or openning greeting, when I enter the extension, it will transfer and ring the extension.

In Unity Connection 1.X or other version, it will direct to the entered extension voicemail.

Where can I change setting, or setting some rule to reach this goal?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Cannot direct to voicemail in general greeting / opennning g

go to the user, under transfer settings.

choose send directly to mailbox.

that's not related to version but to the way you configured your system

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Re: Cannot direct to voicemail in general greeting / opennning g

go to the user, under transfer settings.

choose send directly to mailbox.

that's not related to version but to the way you configured your system

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Cannot direct to voicemail in general greeting / opennning g

Thanks for answer, I find a long but got no ideas..

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