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New Member

Cannot reinstall Cisco Call Connector and have it connect to server

I recently had to reinstall windows xp on my desktop so I reinstalled Cisco Call Connector and no matter what I do it will not connect to the UCC Server. It did work before I redid my Windows installation. I have even try to unstall it along with the TAPI piece and everything tests out ok when you have to do the test connection in the install of Cisco-CUCME-TSP.

Any ideas ?

2 REPLIES
Bronze

Re: Cannot reinstall Cisco Call Connector and have it connect to

post the following:

Set up details for the UCC including all version info

OS types being used

CME version, router IOS version

New Member

Re: Cannot reinstall Cisco Call Connector and have it connect to

I resolved this issue. What was happening is when I uninstalled the Call Connector Client it did not remove everything from the registry. So I used a registry cleaner after the uninstall and then it reinstalled and worked just fine.

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