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Community Member

CCM 5.1 Backup message: ERROR: Out of disk space, Backup Completed...

Dear all,

I perfoming a complete data backup of CCM 5.1. Below is showned the data backup status of all compontent.

An error appear about disk space for SYSLOGAGT and CDPAGT component and backup fails for all application.

The error is not true because we have enough disk space, however, to avoid any troubleshooting about disk space, I would like to know how to exclude from backup the above components for wich backup fail.

Any helps would be appreciate

Thanks and best regards

Leonardo

ERROR: Out of disk space, Backup Completed...

Tar Filename:

2010-11-18-17-08-49.tar

Storage Location:

TAPE

Operation:

BACKUP

Percentage Complete:

87%

Feature

Server

Component

Status

Result

Start Time

Log File

CCM

CCM-SOGEI-1

CCMPREFS

100

SUCCESS

Thu Nov 18 17:08:49 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_ccmprefs.log

CCM

CCM-SOGEI-1

CCMDB

100

SUCCESS

Thu Nov 18 17:08:50 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_ccmdb.log

CCM

CCM-SOGEI-1

CDPAGT

100

SUCCESS

Thu Nov 18 17:09:50 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_cdpagt.log

CCM

CCM-SOGEI-1

SYSLOGAGT

100

SUCCESS

Thu Nov 18 17:09:51 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_syslogagt.log

CCM

CCM-SOGEI-1

LOCALE

100

SUCCESS

Thu Nov 18 17:09:51 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_locale.log

CCM

CCM-SOGEI-1

BAT

100

SUCCESS

Thu Nov 18 17:09:58 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_bat.log

CCM

CCM-SOGEI-1

MOH

100

SUCCESS

Thu Nov 18 17:09:58 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_moh.log

CCM

CCM-SOGEI-1

TFTP

100

SUCCESS

Thu Nov 18 17:10:02 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_tftp.log

CCM

CCM-SOGEI-1

PLATFORM

100

SUCCESS

Thu Nov 18 17:10:13 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_platform.log

CCM

CCM-SOGEI-1

TCT

100

SUCCESS

Thu Nov 18 17:10:14 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-1_ccm_tct.log

CCM

CCM-SOGEI-2

TCT

100

SUCCESS

Thu Nov 18 17:10:14 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_tct.log

CCM

CCM-SOGEI-2

TFTP

100

SUCCESS

Thu Nov 18 17:10:15 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_tftp.log

CCM

CCM-SOGEI-2

SYSLOGAGT

0

ERROR

Thu Nov 18 17:10:31 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_syslogagt.log

CCM

CCM-SOGEI-2

CCMPREFS

100

SUCCESS

Thu Nov 18 17:10:31 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_ccmprefs.log

CCM

CCM-SOGEI-2

CDPAGT

0

ERROR

Thu Nov 18 17:10:32 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_cdpagt.log

CCM

CCM-SOGEI-2

PLATFORM

100

SUCCESS

Thu Nov 18 17:10:32 CET 2010

2010-11-18-17-08-49_b_ccm-sogei-2_ccm_platform.log

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CCM 5.1 Backup message: ERROR: Out of disk space, Backup Com

Hello Leonardo

You cannot avoid or skipping those components when the system is taking the backup.

It is part of the backup script.

Every time you attempt a backup does it fail in the same components with the same server?

Can you please collect the DRF Master and DRF Agent logs from all the server of your cluster?

Also get the output of  'show tech runtime disk' from CLI on all the servers.

Thanks

Fernando

2 REPLIES
Cisco Employee

Re: CCM 5.1 Backup message: ERROR: Out of disk space, Backup Com

Hello Leonardo

You cannot avoid or skipping those components when the system is taking the backup.

It is part of the backup script.

Every time you attempt a backup does it fail in the same components with the same server?

Can you please collect the DRF Master and DRF Agent logs from all the server of your cluster?

Also get the output of  'show tech runtime disk' from CLI on all the servers.

Thanks

Fernando

Community Member

Re: CCM 5.1 Backup message: ERROR: Out of disk space, Backup Com

Hi Fernando,

thanks for your message.

The issue was vanish after rebooted the subscriber o_O (CCM-SOGEI-2).

I will try your suggest if the issue still persist.

Thanks a lot!!

Leonardo

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