I have 2 servers running CCM 22.214.171.1240-13 on 2 sites both point back to the main server for Extension Mobility.
Any new phones that are configured for the remote site fail to show the service Login/logout display correctly, display is blank once the user enter the service tab, if the phone is returned to the main site and setup for the main site device pool the EM works.
I hve not done a restarted both servers service for the EM but still get the same problem.
As we run 24/7 I am unable to do a restart on the servers.
The phone is doing a standard HTTP GET for that URL.
What happens if you hit that URL from a PC at either of these remote sites? Do you get an XML response? If you do a packet capture of the phone doing it, does it also get a valid XML response? If it doesn't, what does a packet capture of the phone requesting the URL from the server's perspective show? If it shows it sending the response document you may have a firewall, WAN accelorator, or other layer seven issue present.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...