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CCM 7.1(2) Backup Error

Hi,

I have the following error in a log file:

Log File: 2009-10-17-11-53-06_b_mdsiccm71_ccm_ccmdb.log

=====================================================

Server : MDSICCM71

Feature : CCM

Component : CCMDB

Time Completed: 2009-10-17-11-59-58

Result Code : 1

Result String : ERROR

=====================================================

prebackup

ready for backup

required space = 11336140

df -k /tmp/db_drf_backup/ | grep -v Filesystem | awk '{print }'

ready for backup

exiting pre_db_backup

Beginning do_db_backup

command to execute /bin/touch /common/drf/db_drf_backup/drf_ontape_backup.gz

command to execute /bin/chmod 660 /common/drf/db_drf_backup/drf_ontape_backup.gz

command to execute /bin/chown informix:informix /common/drf/db_drf_backup/drf_ontape_backup.gz

Stopping CAR services prior to taking DB backup

command to execute python /usr/local/cm/drf/cdrrep/cm_car_service_deactivate.py - >> /common/drf/backup.log

Service Manager is running

Commanded Out of Service

Cisco CAR Scheduler[NOTRUNNING]

CM CAR - Services Stop Script

OS platform is: linux2

Linux platform........

CDRREP: Invoking CAR services stop script

CDRREP: Checking CAR services status, please wait ...

CDRREP: CAR Scheduler initial status is - started

CDRREP: Stopping Cisco CAR Scheduler

controlcenter.sh "Cisco CAR Scheduler" stop

CDRREP: Stopped Cisco CAR Scheduler Successfully

CDRREP: No need to stop Cisco CAR Web Service as it is already stopped

CDRREP: CAR Web Service was not running by default, CAR Scheduler stopped successfully. exit 21

Creating Ontape Backup of DB...

command to execute /bin/su - informix -c "ontape -s -L 0 | /bin/gzip > /common/drf/db_drf_backup/drf_ontape_backup.gz" 2>>/common/drf/backup.log

drf_ontape_backup created is of size [30675857]

Ontape Backup completed!

Creating Tar ball

command to execute sudo /bin/tar -cvpPf - /usr/local/cm/db/csv/products /usr/local/cm/db/xml/xml /usr/local/cm/idp /ccm/DialPlan /usr/local/cm/db/replicates.txt /usr/local/cm/db/DBPerfMon.xml /usr/local/cm/db/dblenv.bash /etc/services /etc/odbc.ini $INFORMIXDIR/etc/sqlhosts /home/informix/.rhosts /common/drf/db_drf_backup/drf_ontape_backup.gz /var/log/active/cm/cdr_repository/preserve /var/log/active/cm/cdr_repository/destination1 /var/log/active/cm/cdr_repository/destination2 /var/log/active/cm/cdr_repository/destination3 /var/log/active/cm/cdr_repository/car /usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated 2>> /common/drf/backup.log

/usr/local/cm/db/csv/products/

/usr/local/cm/db/csv/products/Product_355.csv

/usr/local/cm/db/csv/products/Product_45.csv

/usr/local/cm/db/csv/products/Product_36.csv

/usr/local/cm/db/csv/products/Product_311.csv

/usr/local/cm/db/csv/products/Product_207.csv

/usr/local/cm/db/csv/products/Product_20002.csv

/usr/local/cm/db/csv/products/Product_273.csv

/usr/local/cm/db/csv/products/dependency.txt

/usr/local/cm/db/csv/products/Product_47.csv

/bin/tar: -: Wrote only 4096 of 10240 bytes

/bin/tar: Error is not recoverable: exiting now

CCMDB Backup failed, unable to tar data to master agent

Restoring CAR services ...

command to execute python /usr/local/cm/drf/cdrrep/cm_car_service_activate.py 21 - >> /common/drf/backup.log

Service Manager is running

Cisco CAR Scheduler[STARTING]

Cisco CAR Scheduler[STARTING]

Cisco CAR Scheduler[STARTED]

CM CAR - Services start script

OS platform is: linux2

Linux platform........

CDRREP: Invoking CAR services start script

CDRREP: CAR Scheduler status is: 2

CDRREP: CAR Web Service status is: 1

CDRREP: Starting CAR Scheduler....

controlcenter.sh "Cisco CAR Scheduler" start

controlcenter.sh list | grep "Cisco CAR Scheduler"

['Cisco CAR Scheduler[STARTED]\n']

CDRREP: Started Cisco CAR Scheduler successfully

CDRREP: Should not restart CAR Web Service

CDRREP: Exiting car service start script. Start Success. Exit Code 0

EXITING!

----> BEGIN Standard Output

----> END Standard Output

----> BEGIN Standard Error

----> END Standard Error

Thanks for all.

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: CCM 7.1(2) Backup Error

Use freeFTPd as the SFTP and work again.

Try to expand the disk space

2 REPLIES
Bronze

Re: CCM 7.1(2) Backup Error

Use freeFTPd as the SFTP and work again.

Try to expand the disk space

New Member

Hi, I'm using freeFTPd as the

Hi, I'm using freeFTPd as the SFTP and I have 117Gb free on the server, but I'm still getting the same problem:

 Status:Ready 
 Log File: 2014-06-06-14-09-06_b_ar-ba-c1-p1_ccm_ccmdb.log=====================================================
Server : AR-BA-C1-P1
Feature : CCM
Component : CCMDB
Time Completed: 2014-06-06-14-29-41
Result Code : 1
Result String : ERROR
=====================================================
prebackup
ready for backup
required space = 11851581
df -k /tmp/db_drf_backup/ | grep -v Filesystem | awk '{print }'
ready for backup
exiting pre_db_backup
Beginning do_db_backup 
command to execute /bin/touch /common/drf/db_drf_backup/drf_ontape_backup.gz
command to execute /bin/chmod 660 /common/drf/db_drf_backup/drf_ontape_backup.gz
command to execute /bin/chown informix:informix /common/drf/db_drf_backup/drf_ontape_backup.gz
Stopping CAR services prior to taking DB backup
command to execute python /usr/local/cm/drf/cdrrep/cm_car_service_deactivate.py - >> /common/drf/backup.log
Service Manager is running
Cisco CAR Scheduler[STOPPING]
Cisco CAR Scheduler[STOPPING]
Cisco CAR Scheduler[STOPPING]
Cisco CAR Scheduler[STOPPING]
Commanded Out of Service
Cisco CAR Scheduler[NOTRUNNING]
CM CAR - Services Stop Script
OS platform is: linux2
Linux platform........
CDRREP: Invoking CAR services stop script
CDRREP: Checking CAR services status, please wait ...
CDRREP: CAR db manual purge or reload is not running. Continue with backup/restore
CDRREP: CAR Scheduler initial status is - started
CDRREP: Stopping Cisco CAR Scheduler 
controlcenter.sh "Cisco CAR Scheduler" stop
CDRREP: Stopped Cisco CAR Scheduler Successfully 
CDRREP: Cisco CAR Scheduler stopped successfully. exit 21
Creating Ontape Backup of DB...
command to execute /bin/su - informix -c "ontape -s -L 0 | /bin/gzip > /common/drf/db_drf_backup/drf_ontape_backup.gz" 2>>/common/drf/backup.log
drf_ontape_backup created is of size [116409667]
Ontape Backup completed!
Creating Tar ball
command to execute sudo /bin/tar -cvpPf - /usr/local/cm/db/csv/products /usr/local/cm/db/xml/xml /usr/local/cm/idp /ccm/DialPlan /usr/local/cm/db/replicates.txt /usr/local/cm/db/DBPerfMon.xml /usr/local/cm/db/dblenv.bash /etc/services /etc/odbc.ini $INFORMIXDIR/etc/sqlhosts /home/informix/.rhosts /common/drf/db_drf_backup/drf_ontape_backup.gz /var/log/active/cm/cdr_repository/preserve /var/log/active/cm/cdr_repository/destination1 /var/log/active/cm/cdr_repository/destination2 /var/log/active/cm/cdr_repository/destination3 /var/log/active/cm/cdr_repository/car /usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated 2>> /common/drf/backup.log 
/usr/local/cm/db/csv/products/
/usr/local/cm/db/csv/products/Product_30011.csv
/usr/local/cm/db/csv/products/spanish_colombia_user_locale.csv
/usr/local/cm/db/csv/products/Product_336.csv
/bin/tar: -: Wrote only 4096 of 10240 bytes
/bin/tar: Error is not recoverable: exiting now
CCMDB Backup failed, unable to tar data to master agent
Restoring CAR services ...
command to execute python /usr/local/cm/drf/cdrrep/cm_car_service_activate.py 21 - >> /common/drf/backup.log
Service Manager is running
Cisco CAR Scheduler[STARTING]
Cisco CAR Scheduler[STARTING]
Cisco CAR Scheduler[STARTED]
CM CAR - Services start script
OS platform is: linux2
Linux platform........
CDRREP: Invoking CAR services start script
CDRREP: CAR Scheduler status is: 2
CDRREP: Starting CAR Scheduler....
controlcenter.sh "Cisco CAR Scheduler" start
controlcenter.sh list | grep "Cisco CAR Scheduler"
['Cisco CAR Scheduler[STARTED]\n']
CDRREP: Started Cisco CAR Scheduler successfully
CDRREP: Exiting car service start script. Start Success. Exit Code 0
EXITING!

 

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