Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

CCME Issue with the call forward & conference

i am facing an issue with the call forward,conference cfor cme 4.1 version

please give your valuable suggestion to resolve the issue

5 REPLIES
Hall of Fame Super Red

Re: CCME Issue with the call forward & conference

Hi Sunny,

Can you give us a little more detail on the problems you are having.

Here is a good doc that speaks to Call Forwarding;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wp1106036

And one for Conferencing in CME;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeconf.html

Hope this helps!

Rob

Community Member

Re: CCME Issue with the call forward & conference

Hi rob thanks a lot fro your reply i will configure and reply you back

Community Member

Re: CCME Issue with the call forward & conference

hi Rob

i am facing an issue with the call forwarding

for ccme 4.1 as you said i tried to add teh command and i am getting the error

my intention is to transfer the incoming call to other numbers which command i need to use for a normal call transfer .

CCME(config-telephony)#transfer-pattern blind

Invalid character in number string Blind

Community Member

Re: CCME Issue with the call forward & conference

hi Rob

i am facing an issue with the call forwarding

for ccme 4.1 as you said i tried to add the command and i am getting the error

my intention is to transfer the incoming call to other numbers which command i need to use for a normal call transfer .

CCME(config-telephony)#transfer-pattern blind

Invalid character in number string Blind

Then i use the transfer-system full-consult

supplementry-service h450.2

and applied to the dial peer too

but i cannot hear you .

Hall of Fame Super Red

Re: CCME Issue with the call forward & conference

Hi Sunny,

Try this instead;

transfer-system blind or full-blind

To specify the call transfer method to be used by Cisco Unified IP phones in Cisco Unified CME, use the transfer-system command in telephony-service configuration mode. To disable the call transfer method, use the no form of this command.

transfer-system {blind | full-blind | full-consult [dss] | local-consult}

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_t1ht.html#wp1084962

If you are using Transfer System Full-Consult then the ephones would need to be setup with a Dual Line config;

A dual-line ephone-dn has one virtual voice port and two channels to handle two independent calls. This capacity allows call waiting, call transfer, and conference functions within a single ephone-dn. Dual-line mode is supported on all phone types, but is not appropriate for voice-mail numbers, intercoms, or ephone-dns used for message-waiting indicators, paging, loopback, or hunt groups. Overlays of single-line hunt groups onto dual-line buttons are supported.

Ephone-dns are created in single-line mode if the dual-line keyword is not used. Changing an ephone-dn from dual-line mode to single-line mode (and vice versa) requires that you delete the ephone-dn and then recreate it.

Examples

The following example enters ephone-dn configuration mode to create the ephone-dn 5576:

Router(config)# ephone-dn 1

Router(config-ephone-dn)# number 5576

Router(config-ephone-dn)# exit

The following example creates an ephone-dn with the number 1001 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.

Router(config)# ephone-dn 10 dual-line

Router(config-ephone-dn)# number 1001

Router(config-ephone-dn)# no huntstop

Router(config-ephone-dn)# huntstop channel

Router(config-ephone-dn)# exit

From this good CME doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611350.html

Hope this helps!

Rob

155
Views
10
Helpful
5
Replies
CreatePlease to create content