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CCX 8.5 with Outbound predictive mode

Hi.

We are doing a demo for a client CCX 8.5 with Outbound predictive Mode. We are integrating database.

According to the literature,of CCX 8.5 , we need two types of licenses for the demo:

CCX Premium License and Outbound  IVR license

We ask the licenses at licensing@cisco.com anf they sent two license files.

In first file containts:

INCREMENT CRS_PRE_SEAT cisco 8.5 for 20 seats

and

INCREMENT CRS_PREICDSRVR cisco 8.5 for 1 server

In the second file containts:

INCREMENT CRS_IVRPort cisco 8..5 for 40 IVR Ports

When I Install the second license, send the following error:

Warning: The license for Cisco Unified IVR Port(s) is not a valid addition for the package Cisco Unified CCX Premium.

As licenses are ordered at licensing@cisco.com?

help me

regards

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