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New Member

CCX 8 HA server relocation

We are planning on moving the standby CCX server to another location. we do not have any ip or licensing issues. they have been installed as a LAN deployment. has anyone migrated to a WAN deployment (hopefully without having to rebuild)? We know some of the changes is to do with Heartbeat, but don't know where the parameters can be changed.

4 REPLIES
Cisco Employee

Re: CCX 8 HA server relocation

I think the keys are to ensure requirements are met:  http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp262764

And then to move the server, then change the IP (and other associated network configuration settings):

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html

Good luck!

New Member

Re: CCX 8 HA server relocation

Does Contact Centre Express have the same WAN setup requirements as Unity Connection?

Cisco Employee

Re: CCX 8 HA server relocation

Possible but unlikely.  Each development group has to come up with the wan requirements on thier own based on how much data needs to be synched between servers and how time sensitive it is.

UC moves a lot of data but it isn't very time sensitive.  CM moves little data but is much more time sensitive.  Not sure about the IPCC side of the house, hopefully someone more familiar with that product will chime in.

New Member

Re: CCX 8 HA server relocation

no anyone in the CCX BU who can answer this?

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