Modifying the conversaton using CDE Studio (or any other means) is not supported by TAC or the BU - this is why the CDE STudio requires a key to open it up. You'll also notice the script files are "water marked" with CRC codes - folks that try and hack up the files on their own cause the CRCs to not match and errors are logged to the event log each time that conversation is loaded. TAC will ask you to reload the production scripts if that happens.
Obviously for support reasons it's difficult at best for us to support sites hacking up their conversations in the field. Is there some specific conversation flow you're trying to change that you can talk about? There may be other options here.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...