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CDR and SFTP

We're are using the application billing service to send CDRs to a remote server using SFTP. The version of callmanager that we are using is 6.1. I haven't been able to find any documentation stating what happens if the billing service can't reach the remote server. Will it queue up the CDRs and send them latter? If not what happens?

1 REPLY
Cisco Employee

Re: CDR and SFTP

Hi!

The CDRs will be stored and sent once the communication is reestablished to the SFTP server. Check the following:

"The Cisco CDR Agent service transfers CDR and CMR files that Cisco Unified CallManager generates from the local host to the CDR repository node, where the CDR Repository Manager service runs over a SFTP connection. If the SFTP connection fails, the Cisco CDR Agent services continues to make connection attempts to the CDR repository node until a connection is made. The Cisco CDR Agent service sends any accumulated CDR files when the connection to the CDR Repository node resumes. The CDR Repository Manager service maintains the CDR and CMR files, allocates the amount of disk space for use by CMRs and CDRs, sends the files to up to three configured destinations, and tracks the delivery result for each destination. CDR Analysis and Reporting (CAR) accesses the CDR/CMR files in the directory structure that the CDR Repository Manager service creates."

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_4/car/carovrvw.html

Hope this answers your question!

Please rate if it does :)

Regards,

Tere.

Regards, Tere. If you find this post helpful, please rate! :)
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