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New Member

CDR CALL ACCOUNTING USING FTP SERVER

 

Dear all,

 

 I am facing some problem to download CDR call accounting from UC 540 to external ftp server.

I have configuered Gateway file accounting ,

 

Router configuration

gw-accounting file

primary ftp 192.168.10.12/CDR.txt username cisco password cisco

 maximum buffer-size  15
 maximum retry-count 3
 maximum cdrflush-timer 50

3rd Party FTP configuration

 

I have created 3rd party ftp server on my pc and created same ftp user account.

But I could not getting cdr files.I am getting some error logs given below

 

UC_540#file-acct reset
 Resetting file mode accounting,current primary will be effective
UC_540#
000622: Sep 30 15:27:24.767: FTP: 220 Xlight FTP Server 3.8 ready...
000623: Sep 30 15:27:24.767: FTP: ---> USER cisco
000624: Sep 30 15:27:25.167: FTP: 331 Password required for cisco
000625: Sep 30 15:27:25.167: FTP: ---> ****
000626: Sep 30 15:27:25.419: FTP: 230 Login OK
000627: Sep 30 15:27:25.419: FTP: ---> TYPE I
000628: Sep 30 15:27:25.523: FTP: 200 Type set to I.
000629: Sep 30 15:27:25.523: FTP: ---> PORT 192,168,10,1,117,167
000630: Sep 30 15:27:25.623: FTP: 200 PORT command successful
000631: Sep 30 15:27:25.623: FTP: ---> APPE CDR.txt.UC_540.09_30_2014_20_27_24.567
000632: Sep 30 15:27:25.719: FTP: 550 Permission denied
000633: Sep 30 15:27:25.723: FTP: ---> QUIT
000634: Sep 30 15:27:25.771: FTP: 221 Good-Bye
000635: Sep 30 15:27:25.771: %VOICE_FILE_ACCT-3-DUMPFAIL: Could not dump to remote file - open ftp://cisco:cisco@192.168.10.12/CDR.txt.UC_540.09_30_2014_20_27_24.567. Error=13(Permission denied)
000636: Sep 30 15:27:25.887: FTP: 220 Xlight FTP Server 3.8 ready...
000637: Sep 30 15:27:25.887: FTP: ---> USER cisco
000638: Sep 30 15:27:26.287: FTP: 331 Password required for cisco
000639: Sep 30 15:27:26.287: FTP: ---> ****
000640: Sep 30 15:27:26.539: FTP: 230 Login OK
000641: Sep 30 15:27:26.539: FTP: ---> TYPE I
000642: Sep 30 15:27:26.639: FTP: 200 Type set to I.
000643: Sep 30 15:27:26.639: FTP: ---> PORT 192,168,10,1,211,121
000644: Sep 30 15:27:26.739: FTP: 200 PORT command successful
000645: Sep 30 15:27:26.739: FTP: ---> APPE CDR.txt.UC_540.09_30_2014_20_27_25.771
000646: Sep 30 15:27:26.839: FTP: 550 Permission denied
000647: Sep 30 15:27:26.839: FTP: ---> QUIT
000648: Sep 30 15:27:26.891: FTP: 221 Good-Bye

 

Could you help me to troubleshoot the problem

 

Advance thanks and regards,

Ajay  

 

 

 

 

 

  • Unified Communications Applications
2 REPLIES

Hi Ajay.Look at destination

Hi Ajay.

Look at destination folder permission.

It seems that your are not allowed to write into that folder.

 

 

HTH

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
New Member

  Hi Carlo, It is working

 

 

Hi Carlo,

 It is working fine with xlight ftp  server.Thank you for your support,

Could you suggest a free ftp sever ? filezilla is not working.

 

Thanks and Regards,

Ajay 

 

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