Verify that "Cisco CDR Insert" and "Cisco CDR Analysis and Reporting Scheduler" services are running only in the Publisher
Call Manager
CCM Service Parameters:
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CdrEnabled = True
CdrLogCallsWithZeroDurationFlag = True
Call Diagnostics Enabled = True
DBL Service Parameter:
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Max CDR Records = 1500000
Enterprise Parameters:
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Local CDR Path = C:\Program Files\Cisco\CallDetail
CDR UNC Path = \\\CDR
CDR Format = CDRs will be inserted into database
CDR File Time Interval (min) = 1
Please restart the following services (after hours):
1) Restart service "Cisco database Layer Monitor" on publisher and subscriber servers.
2) Restart service "Cisco CDR Insert" on the publisher server.
3) Restart service "Cisco CDR Analysis and Reporting Scheduler" on the publisher server.