We have the Cisco Unified Call Center 4.2 and I am trying to enable CDR data to be placed into the SQL CDR Database. I have read through the manuals and guides and have enabled what I believe to be all the services and yet no data is being added into the database. In the CDR directory on the Call Manager the folders are being continually updated but no data is inside them. I have checked event viewer for errors and there are none, I have stopped and restarted the CDR Insert service, and still no data. I am not currently using the CAR plugin. If anyone has any ideas... Thank you
Thanks for your help. I was reading other posts and I saw a post where you asked someone if they had restarted both their dbl and their cdr services. So I went into my system and restarted both and after that I started getting CDR data in my database. Thank you
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...