Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CDR for Customer Reports Package

Hello all,

I'm trying to pull usage statistics for a 1-800 number that we own. How do I pull this information down from CUCM using the CAR tool? I can't seem to find the right report that gives me what I need. For instance, I'm looking for statistics per day/month that show Attempted Calls, Completed Calls, Percent Complete, etc. We are using CUCM 4.2(3)

Thanks in advance.

2 REPLIES
Cisco Employee

Re: CDR for Customer Reports Package

CAR doesn't go that far. it does not have that kind of information natively, it will only show you the calls, not any percentage or completed, etc.

you need a 3rd pary billing SW if you need all that

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CDR for Customer Reports Package

Well honestly, if I could get that, I'd be in good shape. Where can I pull that info from. Not too familiar with CAR yet.

131
Views
0
Helpful
2
Replies
CreatePlease login to create content