I Have a CUCM with the 9.1.2 version and im having an issue with the information of the CDR... I have a billing application called Billy Blues 4 working and when I execute a report of an especific user of the "calls of the day" the information that the application shows do not match with the real number of calls made by the user... I download the complete CDR of that day and the information is the same of the billing application but not all the calls are being registered....
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...