I'm a newbie on this subject and I am trying to figure out what will be the best source for reporting purposes on Cisco Unified Communications Solution. So far I've found that it's possible to access CDR records with FTP and the CRS information via db_cra.
What I can't figure out is what information will available and will not be available in the two different systems. I suppose that there will only be written information to the db_cra when the agent is logged on the Cisco IP Agent or are all calls caught and written to db_cra? And are all calls written to CDR records or are internal calls not logged?
So, do I need to access both systems to get all information and if so what information is stored exclusively on each of the systems?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.