Centralized Unity multisite deployment of IP phones
So we all know that Unity is a"flat" design when it comes to subscribers and their extensions. If we were dealing with one site and non overlapping DID's, everyone could have their mailbox setup with First,Last Name and their 4 digit extension.
When we get into a multi-site enviroment, I am going to run into overlapping DID's.
The only way I can circumvent is to create Unity subscribers with unique mailbox numbers.
Joe Doe today: x4001 (Flat one site)
Joe Doe in multi-site: 1014001
101=site code for dialing.
Jane Doe in multi-site: 1024001
102=site code for dialing
I would then train my users when dialing in to check their voicemail remotely to enter in the complete 7 digit mailbox.
If I had multiply Unity servers, I could get around this and have one Unity server per site. (Dialing domains would be used, etc) they could then keep their 4 digit mailbox instead of 7
My question is: Are there any shortcuts or other options I have? Is there anyway to prepend the digits from the person calling remote? Or other options? (based on CallHandler or Search Space from CallManager, etc?
Re: Centralized Unity multisite deployment of IP phones
Thanks for the fast reply. Our parent company is doing similar to your solution. I like callhandler idea. I found another good solution on this thread "Overlapping number ranges & Unity". It's approach is taking advantage of the "voice mail profile" and using a "voice mailbox mask". I recommend checking it out.
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