CER 2.0.4 - W/O 911 Call - PSAP call back all routing to one Onsite Alert
This is regarding CER 2.0.4. I have discovered that if a 911 has not been made recently, all ELINs route to one of the onsite alert recipients. This is causing significant call volume for one of the onsite alert personnel. I attempted to modify the phone number of the person currently receiving all this voice traffic, but when I did, it shifted to a different onsite alert entry. What can I do to resolve this, as the onsite alert recipient is receiving dozens and sometime hundreds of call per day from various auto-dialers and telemarketers.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...