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New Member

CER 7.x not able to add manual phones

We have a customer with CER 7.1.1 where we are trying to add some of the analog extensions as manually configured phones in ERL but we couldn't add those becuase all these analog extn's starts with an asterisk (*XXXX) these are outbound only extensions so we used asterisk for extensions to maintain good numbering plan and avoid any conflicts . I'm surpised it works in CM but not in CER.

Let me know if there are any workaround for this so I can add these analog extensions with correct ERL's.

Thanks.

3 REPLIES
Cisco Employee

Re: CER 7.x not able to add manual phones

That's a CER bug it should allow all valid numbers that CallManager supports.  I'm opening a bug on this now, so in about 24 hours I'll have a link to it in the bug toolkit.

New Member

Re: CER 7.x not able to add manual phones

Thanks ..Hope there will be a patch/fix available soon.

Cisco Employee

Re: CER 7.x not able to add manual phones

You're welcome, and here is the link to the bug in the bug toolkit: http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti91619

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