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Community Member

CER Licensing issue

I have two CER servers configured as primary / secondary in a group. They are showing 100 user license each. I am trying to upload the 300 more user license , the file get uploaded and it says that license file validated and sucessfully uploaded.

But the user license counts still says 100.

Any thoughts ??

4 REPLIES
Red

Re: CER Licensing issue

can you run the command below and post the screen output?

run sql select * from cerserver

Michael

http://htluo.blogspot.com

Community Member

Re: CER Licensing issue

admin:run sql select *

A syntax error has occurred.

admin:

admin:run sql ?

Syntax:

run sql sql_statement

sql_statement mandatory the sql command to run

admin:run sql

Red

Re: CER Licensing issue

"run sql select * from cerserver"

type each letter between the quotes

Community Member

Re: CER Licensing issue

admin:"run sql select *"

Executed command unsuccessfully

No valid command entered

admin:run sql select * from cerserver

pkid serverid hostaddress priority tracepackagelist debugpackagelist servername userlicensecount

==================================== ========== =========== ======== ==================================================================================================================================================== ==================================================================================================================================================== ========== ================

5c7c78f5-9f57-433c-bb7a-cd6970a2d209 Publisher PVDCER01 0 CER_TELEPHONY;CER_PHONETRACKINGENGINE;CER_REMOTEUPDATE;CER_DATABASE;CER_CALLENGINE;CER_ONSITEALERT;CER_CLUSTER;CER_SYSADMIN;CER_GROUP;CER_AGGREGATOR CER_TELEPHONY;CER_PHONETRACKINGENGINE;CER_REMOTEUPDATE;CER_DATABASE;CER_CALLENGINE;CER_ONSITEALERT;CER_CLUSTER;CER_SYSADMIN;CER_GROUP;CER_AGGREGATOR PVDCER01 100

7cb9fcbf-67ff-4dc2-ad16-407363fda52d Subscriber PVDCER02 1 PVDCER02 0

admin:

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