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CIPC phones not participating in Line Group rotation

jeff
Level 1
Level 1

This the the first time I have included IPcommunicator in the Line Group for a Hunt list. The call is processed normally for the hard phone extensions, but completely bypasses the softphones. Is this normal?

1 Reply 1

matt22coll
Level 1
Level 1

Not done this myself but have you made sure the "logged in to Hunt group" is checked in the CIPC phone config?

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