11-08-2011 03:48 PM - edited 03-19-2019 03:56 AM
Hi All
I wanted to know can someone tell me how do I program additional phone numbers on the side carriage of a 7975.
I have an secretary in NY who is going to be answering 4 additional lines for 4 people and I wanted to know how to add
there lines for her.Thanks in advance and I appreciate all the help.
Solved! Go to Solution.
11-09-2011 05:53 AM
Hi Scooter;
I'm not sure what type of add-on module you are using, but let's assume it's a 7914.
Once the 7914 module has been added to the phone physically then you have to add
it via CUCMadmin. On the 7975 phone config page under expansion module add the 7914.
Then have a look at the Phone Button Template for the 7914. If you find the default Button Template
you can Copy it/rename it (something like 7975 with 7914) and reconfigure it with the appropriate Line Buttons.
In many cases the default Phone Button Template is configured for all Speed Dial buttons so this
needs to be tweaked to allow you to configure the additional lines that you and your user require.
Once this has been done go back to the phone/device in question and apply this new
Phone Button Template> Update> and you will see all the Line keys available to add the required DN's
Here is an example
Phone Button and Expansion Module Template Information
Phone Button Template* 7975 - Eight Line
Expansion Module 1 Standard 14-Button Expansion Module
Expansion Module 2 Standard 14-Button Expansion Module
Cheers!
Rob
11-08-2011 05:47 PM
You need to start by mentioning what you're using for call control.
CUCM? CME? version???
If asking for help you always need to provide that info.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
11-08-2011 07:32 PM
Sorry about that, we are using Call Manager version 7
11-09-2011 05:53 AM
Hi Scooter;
I'm not sure what type of add-on module you are using, but let's assume it's a 7914.
Once the 7914 module has been added to the phone physically then you have to add
it via CUCMadmin. On the 7975 phone config page under expansion module add the 7914.
Then have a look at the Phone Button Template for the 7914. If you find the default Button Template
you can Copy it/rename it (something like 7975 with 7914) and reconfigure it with the appropriate Line Buttons.
In many cases the default Phone Button Template is configured for all Speed Dial buttons so this
needs to be tweaked to allow you to configure the additional lines that you and your user require.
Once this has been done go back to the phone/device in question and apply this new
Phone Button Template> Update> and you will see all the Line keys available to add the required DN's
Here is an example
Phone Button and Expansion Module Template Information
Phone Button Template* 7975 - Eight Line
Expansion Module 1 Standard 14-Button Expansion Module
Expansion Module 2 Standard 14-Button Expansion Module
Cheers!
Rob
11-09-2011 06:15 AM
Thanks for the help Rob and yes it is a 7914 expansion module
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide