Cisco attendant console 8.6.2 - CallManager Upgrade Consideration

[Chi Fai Leung]

Hi,

I'm planing to upgrade my old CallManager 7.1(5) to CallManager 9.1(2). I'm using the Cisco Attendant Console 8.6.2, that support the SIP trunk to CallManager 9.1(2).

I remembered I had downloaded and installed the TSP from CallManager 7.1(5). Now, I upgrade the CallManager 9.1(2). Should I reinstall the TSP from the CM 9? Just reinstall the TSP is fine? Will issue happen?

AC System  Version: 8.6.2.20

AC Administration Version: 8.6.2.171

[Jaime Valencia]

If you mean CUxAC, 8.5 releases they're not compatible with CUCM 9.X releases, you need to upgrade, the web admin and install guide covers this.

[Chi Fai Leung]

(deleted wrong info.)

[Jaime Valencia]

You do realize that all that you posted has absolutely nothing to do with attendant console???

[Chi Fai Leung]

Sorry, I'm using the AC 8.6.2 ....

I checked the datasheet said the AC 8.6.2 don't memtion to support CM 9  <--- Is it right?

[Jaime Valencia]

Yes, as I already mentioned, the install and web admin/configuration guides, cover compatibility, if a CUCM release is not listed, it's not compatible.