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Cisco Built in Bridge Feature not working while make internal call, Conference call its working fine...

vishal agavane
Level 1
Level 1

Dear all,

I have a problem when configuring recording with Nexlog Recorder. I use BIB as Call Recording features on CUCM 11.5 instead of SPAN method.

I have prepared everything for this method and tried the below scenarios:

Phone A (8861): Built in bridge enable, automatic recording enable

Phone B (8861): Built in bridge enable, automatic recording enable

Phone C (8861): Built in bridge enable, automatic recording enable

1. Making call from phone A to Phone B, Recording not working. I can see in recorder SIP Singnaling is working fine however IP phone not sending any RTP stream to the recorder, when i logged into IP phone web browser i couldn't see any ip (Recorder IP) in remote address of stream-2.

2. Making conference call between phone A, B & C, recorder start recording, I can see Recorder ip in 2nd stream of IP phone web.

I use Wireshark to capture packet from Recording server. In the 1st scenario, I cant see RTP streams are being sent from IP Phone to Recording Server. However in 2nd case, there are RTP steam coming to the recording server.

So, is there any additional configuration in my case?

Thank you..    

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