Cisco CallManager 5.1.3 Migration to CUCM 8.6

[mneira099]

Hello

I am trying to migrate a Cisco Call Manager v5.1.3 to a new CUCM v 8.6 running on a VM.

I made a DSR backup from Call Manager v5.1.3 and try to install it in a VM running the same version (5.1.3) but I am receiving the following error message:

At least one of the servers which was requested to be restored is not connected:  CUCMPUB. This may be due to Master or Local Agent being down., Restore Completed...

Any ideas about how to upgrade this server in a VM? I would not like to upgrade the production server...

Thanks in advance

Miguel Neira

[Aaron Harrison · Accepted solution]

Hi

Make sure you have configured the VM with all the same details as the server you backed up - e.g. ip, hostname, domain name, admin detail etc etc.

Aaron

[mneira099]

Aaron thank you for your answer

I check all the parameters and the administrator user was diferent, I change it and the DRS worked...

Now I am in the process of upgrading from 5.1.3 to 8.6

[anchoudh]

Hi,

Please make sure that the DRF Master\Local services are running on the PUB box when attempting for the Restore.

Thanks,

Anand

Pls rate helpful posts!!

[mneira099]

Thanks for your response

The services are running...

Backup and Restore Services

	Service Name	Status
	Cisco DRF Master	Running
	Cisco DRF Local	Running