We have recently upgraded our phone system and looks like before we were utilizing the CM and now we have a dedicated server for Cisco Unified Enterprise Attendant Admin.
I installed the new software on users desktop. Created directories per documentation. She is able to see the calls come in, but when the second call comes in user is unable to put the call on hold or transfer any calls. All options are greyed out. If there is only one call, then she can put the call on hold. So seems like she has lost the capability to transfer calls. Where are these permissions defined?
When I log into the CUEAA server there isn't much in there other than setting up a queue, user and assigning that queue to that user.
In the CUXAC environment, there should be a list of service devices that are configured within the system and then sync'd with CUCM. Do you see these devices (Gateway, Service, and Park) and are they registered in CUCM with the IP of the CUXAC server?
Well kind of....if you select the Sync with CUCM it will show you the devices that are listed to be sync'd but you have to configure a device template in CUCM and then in the System Device Management -
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...