I have one query regarding CRS Peripheral Variable. I am using CRS 5.0 ICM 7.0 with CAD.
I am not able to pass any string value via CRS Peripheral Variable for CAD. While passing int value via Set Enterprise Call Info for CAD is being displayed in CAD when the call is being transffered to agent but string value i am not able to pass to CAD.
While passing string value in CRS Peripheral Variable via Set Enterprise Call Info CRS script doesn't work.
Please let me know how i can pass customer related data like name,location etc for CAD.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...