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Community Member

Cisco desktop Sync Service is crash

Hi

Since we change the subnet mask of the secondary IPCC server, the service Cisco desktop Sync Service as stop.

I cannot find were in need to change the information to start again the service.

Any ideas?

Thanks

2 REPLIES
Community Member

Re: Cisco desktop Sync Service is crash

I have the same problem. I am using UCCX 5.02

Community Member

Re: Cisco desktop Sync Service is crash

Look in Cisco Unified CCX Serviceability, under Process Activation and look for the service Cisco Desktop Enterprise Service.

If this service is stop, try to start it from there and look if everything back to normal.

Thanks

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