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Cisco Finesse 9.0 desktop log file collection !

Hi All,

  I am having a issue in collection of Cisco Finesse Desktop logs.

  I am refereing this guide Cisco Finesse Installation and Getting Started Guide Release 9.0(1) Page No 24.

  when i am using the command --file get activelog desktop recurs compress on the CLI of Finesse Server. First it was asked IP address of SFTP Server,

  then, Login ID and Password, then PORT, then location of root file, but i am not geting anything on that location of Log.

  I have attached her with the log file collection screen shot. Please have a look and suggest a solution.

Thanks!!!!

Regard's

Koushal Pandit

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