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New Member

Cisco IP Phone 7936 - Error Pass Limit.

Hi,

We have a problem in some Cisco IP Phones 7936, the DN has dissapeared and the phone show the error: Error Pass Limit.

I have found the next, but it is not possible to change Maximum Number of Calls and Busy Trigger parameteres:

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/97238-error-pass-limit.html

- Cisco Ip phone 7936 firmware: cmterm_7936.3-3-20-08.5.1

- CUCM version: 8.5.1

Please, could you help me?

Thank you,

Regards,

David Lozano

2 REPLIES
New Member

Cisco IP Phone 7936 - Error Pass Limit.

Do factory reset you will need a power brick. Before you try a reset procedure try discoonecting a handset from the phone.

Sometimes that cause problem as well.

VIP Super Bronze

Cisco IP Phone 7936 - Error Pass Limit.

Usually this is a byproduct of the DN missing from the device or not being on the Line 1 position. If the device is registered, look at the left column and verify the DN is correctly shown in the Line 1 slot. If not, correct the DN placement and reset the device.

Please remember to rate helpful responses and identify helpful or correct answers.

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