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Cisco IP phone 7942 support in CCM 4.2(3)

Hello everyone,

I have a client that is running CCM 4.2(3) (don't ask  me why) and they would like to register a few 7942 IP phones. I read in  some other threads that it would require running the following patch:

ciscocm.4-2-3-sr2b

I ran the installation, but the log seems to show 2  errors, which is probably why I still cannot see 7942 on the list. The  following is the output of the log file (I've emboldened the text that  displays the errors):

11:29:28: Dumping current process list to "C:\Program  Files\Common Files\Cisco\Logs\CCMPatch\Cisco Unified CallManager  4.2(3)sr2b Installation 2011-11-21 11.29.log.Process List.log"

11:29:29: ********************************************************************************************************

11:29:29: ***********************************                               **************************************

11:29:29: ***********************************         Start of Log          **************************************

11:29:29: ***********************************                               **************************************

11:29:29: ********************************************************************************************************

11:29:29: [Install of Cisco Unified CallManager 4.2(3)sr2b]

11:29:29: Installer Version: 3.60.06

11:29:29: Build ID: 0022010

11:29:29: Install Date: 2011-11-21

11:29:29: Install Time: 11:29:29

11:29:29: File Backup Location: C:\esbackout

11:29:29: Patch Backout Command: Add/Remove Programs: Cisco Unified CallManager - 4.2(3)sr2b Uninstall

11:29:29: ********************************************************************************************************

11:29:29: ********************************************************************************************************

11:29:29:

11:29:29: Pre-Install Database Check Started *********************

11:29:32: Initial Database access successful:  11:29:32

11:29:32: ****************************************************

11:29:32: ****************************************************

11:29:32: Replication Status is At least one agent-implementing job has failed to execute successfully

11:29:32: Replication Initialization Begun ****************

11:33:38: Replication Initialization Successful ****************

11:33:38: Replication Status is At least one agent-implementing job has failed to execute successfully

11:33:38: GH ServerName: 172.20.11.10

11:33:38: GH Database: CCM0300

11:33:38: Local ServerName: CCM1

11:33:38: Local ServerIP: 172.20.11.10

11:33:38: Local ServerDB: CCM0300

11:33:38: NodeName: 172.20.11.10

11:33:38: CCM1 is a Publisher

11:33:38: DBConnection0 entry is Good

11:33:38: Pre-Upgrade Database Check Successful*****

11:33:38

11:33:38: ********************************************************************************************************

11:33:38: OS Revision Levels:

11:33:38: OS Image - 2000.4.3a

11:33:38: OS Upgrade -

11:33:38: OS Patch -

11:33:38: ********************************************************************************************************

11:33:38: ********************************************************************************************************

11:33:38: SQL Revision Level: 8.00.2039               excludes hotfixes

11:33:38: ********************************************************************************************************

11:35:26: Embedded Device Package reported an error *****

11:35:26

11:35:26: Copying FileInUse replacement utility

2011-11-21 11:35:26 :

2011-11-21 11:35:26 : Stopping all COM+ Objects

2011-11-21 11:35:26 : Stopping All COM+ Components

2011-11-21 11:35:29 : Shutting down IIS-{Default Web Site//Root/CCN}

2011-11-21 11:35:29 : Shutdown complete for IIS-{Default Web Site//Root/CCN}

2011-11-21 11:35:29 : Shutting down IIS-{Default Web Site//Root/CCMCIP}

2011-11-21 11:35:29 : Shutdown complete for IIS-{Default Web Site//Root/CCMCIP}

2011-11-21 11:35:29 : Shutting down DBL

2011-11-21 11:35:30 : Shutdown complete for DBL

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/tftp}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/tftp}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMAdmin}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMAdmin}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMServiceTraceCollectionTool}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMServiceTraceCollectionTool}

2011-11-21 11:35:30 : Shutting down COM+ Utilities

2011-11-21 11:35:30 : Shutdown complete for COM+ Utilities

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMPluginsClient}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMPluginsClient}

2011-11-21 11:35:30 : Shutting down COM+ QC Dead Letter Queue Listener

2011-11-21 11:35:30 : Shutdown complete for COM+ QC Dead Letter Queue Listener

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMPluginsServer}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMPluginsServer}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/PktCap}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/PktCap}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CiscoTomcatSecure}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CiscoTomcatSecure}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMUser}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMUser}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMApi}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMApi}

2011-11-21 11:35:30 : Shutting down .NET Utilities

2011-11-21 11:35:30 : Shutdown complete for .NET Utilities

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMTraceAnalysis}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMTraceAnalysis}

2011-11-21 11:35:30 : Shutting down IIS Utilities

2011-11-21 11:35:30 : Shutdown complete for IIS Utilities

2011-11-21 11:35:30 : Shutting down IIS In-Process Applications

2011-11-21 11:35:30 : Shutdown complete for IIS In-Process Applications

2011-11-21 11:35:30 : Shutting down IIS Out-Of-Process Pooled Applications

2011-11-21 11:35:30 : Shutdown complete for IIS Out-Of-Process Pooled Applications

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/CCMPD}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/CCMPD}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//root/BatFiles}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//root/BatFiles}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/BARS}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/BARS}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//Root/TraceTool}

2011-11-21 11:35:30 : Shutdown complete for IIS-{Default Web Site//Root/TraceTool}

2011-11-21 11:35:30 : Shutting down IIS-{Default Web Site//root/art}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//root/art}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//Root/RTMTReports}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//Root/RTMTReports}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//Root/CiscoTomcat}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//Root/CiscoTomcat}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//root/BAT}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//root/BAT}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//Root/Soap}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//Root/Soap}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//Root/CCMService}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//Root/CCMService}

2011-11-21 11:35:31 : Shutting down IIS-{Default Web Site//Root/ccn/GW}

2011-11-21 11:35:31 : Shutdown complete for IIS-{Default Web Site//Root/ccn/GW}

2011-11-21 11:35:31 : Shutting down BARS

2011-11-21 11:35:31 : Shutdown complete for BARS

2011-11-21 11:35:31 : Shutting down BARS

2011-11-21 11:35:31 : Shutdown complete for BARS

2011-11-21 11:35:31 : COM+ Components shut down, exiting

2011-11-21 11:35:31 : iexplore.exe Process is being ended if detected

2011-11-21 11:35:31 : mmc.exe Process is being ended if detected

2011-11-21 11:35:31 : sqlmangr.exe Process is being ended if detected

process #5152 [sqlmangr.exe] killed

2011-11-21 11:35:32 : : Stopping DCDirectory

DCDirectory - stopping.

DCDirectory - stopped.

2011-11-21 11:35:37 : :  OK - Service Stopped Normally

2011-11-21 11:35:37 : : Stopping SacNTService

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:35:37 : :  OK - Service is not installed on this server

2011-11-21 11:35:37 : : Stopping CiscoSNMPDataCollector

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:35:37 : :  OK - Service is not installed on this server

2011-11-21 11:35:37 : : Stopping Cisco RIS Data Collector

Cisco RIS Data Collector - stopping.

Cisco RIS Data Collector - stopped.

2011-11-21 11:35:47 : :  OK - Service Stopped Normally

2011-11-21 11:35:47 : : Stopping Cisco TcdSrv

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:35:48 : :  OK - Service is not installed on this server

2011-11-21 11:35:48 : : Stopping Cisco Telephony Call Dispatcher

Cisco Telephony Call Dispatcher - stopping.

Cisco Telephony Call Dispatcher - stopped.

2011-11-21 11:35:48 : :  OK - Service Stopped Normally

2011-11-21 11:35:48 : : Stopping Cisco CTIManager

Cisco CTIManager - stopping.

Cisco CTIManager - stopped.

2011-11-21 11:35:53 : :  OK - Service Stopped Normally

2011-11-21 11:35:53 : : Stopping Cisco IP Voice Media Streaming App

Cisco IP Voice Media Streaming App - stopping.

Cisco IP Voice Media Streaming App - stopped.

2011-11-21 11:35:58 : :  OK - Service Stopped Normally

2011-11-21 11:35:58 : : Stopping CiscoMessagingInterface

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:35:59 : :  OK - Service is not installed on this server

2011-11-21 11:35:59 : : Stopping Cisco Messaging Interface

Cisco Messaging Interface - stopping.

Cisco Messaging Interface - stopped.

2011-11-21 11:36:04 : :  OK - Service Stopped Normally

2011-11-21 11:36:04 : : Stopping Cisco MOH Audio Translator

Cisco MOH Audio Translator - stopping.

Cisco MOH Audio Translator - stopped.

2011-11-21 11:36:09 : :  OK - Service Stopped Normally

2011-11-21 11:36:09 : : Stopping CiscoUserLogoutSvc

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:36:09 : :  OK - Service is not installed on this server

2011-11-21 11:36:09 : : Stopping InsertCDR

InsertCDR - stopping.

InsertCDR - stopped.

2011-11-21 11:36:14 : :  OK - Service Stopped Normally

2011-11-21 11:36:14 : : Stopping Cisco Tftp

Cisco Tftp - stopping.

Cisco Tftp - stopped.

2011-11-21 11:36:20 : :  OK - Service Stopped Normally

2011-11-21 11:36:20 : : Stopping Cisco Call Back

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:36:20 : :  OK - Service is not installed on this server

2011-11-21 11:36:20 : : Stopping Cisco Extended Functions

Cisco Extended Functions - stopping.

Cisco Extended Functions - stopped.

2011-11-21 11:37:02 : :  OK - Service Stopped Normally

2011-11-21 11:37:02 : : Stopping CiscoTomcat

CiscoTomcat - stopping.

CiscoTomcat - stopped.

2011-11-21 11:37:37 : :  OK - Service Stopped Normally

2011-11-21 11:37:37 : : Stopping Cisco CallManager

Cisco CallManager - stopping.

Cisco CallManager - stopped.

2011-11-21 11:37:42 : :  OK - Service Stopped Normally

2011-11-21 11:37:42 : : Stopping ArtTomcat

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:37:43 : :  OK - Service is not installed on this server

2011-11-21 11:37:43 : : Stopping ARTScheduler

ARTScheduler - stopping.

ARTScheduler - stopped.

2011-11-21 11:38:18 : :  OK - Service Stopped Normally

2011-11-21 11:38:18 : : Stopping Cisco Media Services Tomcat

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:18 : :  OK - Service is not installed on this server

2011-11-21 11:38:18 : : Stopping w3svc

w3svc - stopping.

w3svc - stopped.

2011-11-21 11:38:23 : :  OK - Service Stopped Normally

2011-11-21 11:38:23 : : Stopping NetworkTimeProtocol

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:23 : :  OK - Service is not installed on this server

2011-11-21 11:38:23 : : Stopping NTP

NTP - stopping.

NTP - stopped.

2011-11-21 11:38:28 : :  OK - Service Stopped Normally

2011-11-21 11:38:28 : : Stopping stiback

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:28 : :  OK - Service is not installed on this server

2011-11-21 11:38:28 : : Stopping aupair

aupair - stopping.

aupair - stopped.

2011-11-21 11:38:38 : :  OK - Service Stopped Normally

2011-11-21 11:38:38 : : Stopping sysmonlog

sysmonlog - stopping.

sysmonlog - error stopping service:3

2011-11-21 11:38:39 : : OK - Service was already Stopped

2011-11-21 11:38:39 : : Stopping Cisco Application Engine

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:39 : :  OK - Service is not installed on this server

2011-11-21 11:38:39 : : Stopping Cisco CRA Engine

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:39 : :  OK - Service is not installed on this server

2011-11-21 11:38:39 : : Stopping CiscoCRAServletEngine

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:39 : :  OK - Service is not installed on this server

2011-11-21 11:38:39 : : Stopping Cisco Purging Scheduler

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:39 : :  OK - Service is not installed on this server

2011-11-21 11:38:39 : : Stopping Cisco AVVID Alarm Service

Cisco AVVID Alarm Service - stopping.

Cisco AVVID Alarm Service - stopped.

2011-11-21 11:38:44 : :  OK - Service Stopped Normally

2011-11-21 11:38:44 : : Stopping FMMserver

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:44 : :  OK - Service is not installed on this server

2011-11-21 11:38:44 : : Stopping AIC Server Agent 2.0

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:45 : :  OK - Service is not installed on this server

2011-11-21 11:38:45 : : Stopping WinMgmt

WinMgmt - stopping.

    VMUpgradeHelper - stopping dependant service.

WinMgmt - stopped.

2011-11-21 11:38:55 : :  OK - Service Stopped Normally

2011-11-21 11:38:55 : : Stopping RemoteRegistry

RemoteRegistry - stopping.

RemoteRegistry - stopped.

2011-11-21 11:38:55 : :  OK - Service Stopped Normally

2011-11-21 11:38:55 : : Stopping TAPS

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:55 : :  OK - Service is not installed on this server

2011-11-21 11:38:55 : : Stopping Cisco Dialed Number Analyzer

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:55 : :  OK - Service is not installed on this server

2011-11-21 11:38:55 : : Stopping CSAgent

OpenService() failed:

    error code = 1060

    message    = The specified service does not exist as an installed service.

2011-11-21 11:38:55 : :  OK - Service is not installed on this server

2011-11-21 11:38:55 : : Stopping Cisco CTL Provider

Cisco CTL Provider - stopping.

Cisco CTL Provider - stopped.

2011-11-21 11:39:01 : :  OK - Service Stopped Normally

2011-11-21 11:39:01 : : Stopping Cisco Serviceability Reporter

Cisco Serviceability Reporter - stopping.

Cisco Serviceability Reporter - stopped.

2011-11-21 11:39:06 : :  OK - Service Stopped Normally

2011-11-21 11:39:06 : : Stopping iisadmin

iisadmin - stopping.

iisadmin - stopped.

2011-11-21 11:39:16 : :  OK - Service Stopped Normally

2011-11-21 11:39:16 : : Stopping SQLSERVERAGENT

SQLSERVERAGENT - stopping.

SQLSERVERAGENT - stopped.

2011-11-21 11:39:21 : :  OK - Service Stopped Normally

2011-11-21 11:39:21 : : Stopping Cisco BARS Scheduler

Cisco BARS Scheduler - stopping.

Cisco BARS Scheduler - stopped.

2011-11-21 11:39:26 : :  OK - Service Stopped Normally

2011-11-21 11:39:26 : : Stopping SNMP

SNMP - stopping.

SNMP - stopped.

2011-11-21 11:39:56 : :  OK - Service Stopped Normally

2011-11-21 11:39:56 : : Stopping iisadmin

iisadmin - stopping.

iisadmin - error stopping service:3

2011-11-21 11:39:56 : : OK - Service was already Stopped

2011-11-21 11:39:56 : : Stopping CDP

CDP - stopping.

CDP - stopped.

2011-11-21 11:39:56 : :  OK - Service Stopped Normally

2011-11-21 11:39:56 : iexplore.exe Process is being ended if detected

2011-11-21 11:39:56 : mmc.exe Process is being ended if detected

2011-11-21 11:39:57 : sqlmangr.exe Process is being ended if detected

2011-11-21 11:39:57 : Stopping all COM+ Objects

2011-11-21 11:39:57 : Stopping All COM+ Components

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCN}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCN}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMCIP}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMCIP}

2011-11-21 11:39:57 : Shutting down DBL

2011-11-21 11:39:57 : Shutdown complete for DBL

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/tftp}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/tftp}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMAdmin}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMAdmin}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMServiceTraceCollectionTool}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMServiceTraceCollectionTool}

2011-11-21 11:39:57 : Shutting down COM+ Utilities

2011-11-21 11:39:57 : Shutdown complete for COM+ Utilities

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMPluginsClient}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMPluginsClient}

2011-11-21 11:39:57 : Shutting down COM+ QC Dead Letter Queue Listener

2011-11-21 11:39:57 : Shutdown complete for COM+ QC Dead Letter Queue Listener

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMPluginsServer}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMPluginsServer}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/PktCap}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/PktCap}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CiscoTomcatSecure}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CiscoTomcatSecure}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMUser}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMUser}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMApi}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMApi}

2011-11-21 11:39:57 : Shutting down .NET Utilities

2011-11-21 11:39:57 : Shutdown complete for .NET Utilities

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMTraceAnalysis}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMTraceAnalysis}

2011-11-21 11:39:57 : Shutting down IIS Utilities

2011-11-21 11:39:57 : Shutdown complete for IIS Utilities

2011-11-21 11:39:57 : Shutting down IIS In-Process Applications

2011-11-21 11:39:57 : Shutdown complete for IIS In-Process Applications

2011-11-21 11:39:57 : Shutting down IIS Out-Of-Process Pooled Applications

2011-11-21 11:39:57 : Shutdown complete for IIS Out-Of-Process Pooled Applications

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMPD}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMPD}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//root/BatFiles}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//root/BatFiles}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/BARS}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/BARS}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/TraceTool}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/TraceTool}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//root/art}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//root/art}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/RTMTReports}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/RTMTReports}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CiscoTomcat}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CiscoTomcat}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//root/BAT}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//root/BAT}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/Soap}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/Soap}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/CCMService}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/CCMService}

2011-11-21 11:39:57 : Shutting down IIS-{Default Web Site//Root/ccn/GW}

2011-11-21 11:39:57 : Shutdown complete for IIS-{Default Web Site//Root/ccn/GW}

2011-11-21 11:39:57 : Shutting down BARS

2011-11-21 11:39:57 : Shutdown complete for BARS

2011-11-21 11:39:57 : Shutting down BARS

2011-11-21 11:39:57 : Shutdown complete for BARS

2011-11-21 11:39:57 : COM+ Components shut down, exiting

11:39:58: **** Begin UpdateLoadInfo.exe Installation Section ****

11:39:58: Backing up UpdateLoadInfo.exe

11:39:58: copying UpdateLoadInfo.exe

11:39:58: Verifying C:\program files\cisco\bin\UpdateLoadInfo.exe

11:39:58: C:\program files\cisco\bin\UpdateLoadInfo.exe was replaced successfully

11:39:58: **** Begin CcmPerfMon.dll Installation Section ****

11:39:58: Backing up CcmPerfMon.dll

11:39:58: copying CcmPerfMon.dll

11:39:58: Verifying C:\program files\cisco\bin\CcmPerfMon.dll

11:39:58: C:\program files\cisco\bin\CcmPerfMon.dll was replaced successfully

11:39:58: **** Begin CiscoMessagingInterface.exe Installation Section ****

11:39:59: Backing up CiscoMessagingInterface.exe

11:39:59: copying CiscoMessagingInterface.exe

11:39:59: Verifying C:\program files\cisco\bin\CiscoMessagingInterface.exe

11:39:59: C:\program files\cisco\bin\CiscoMessagingInterface.exe was replaced successfully

11:39:59: **** Begin CmiPerfMon.dll Installation Section ****

11:39:59: Backing up CmiPerfMon.dll

11:39:59: copying CmiPerfMon.dll

11:39:59: Verifying C:\program files\cisco\bin\CmiPerfMon.dll

11:39:59: C:\program files\cisco\bin\CmiPerfMon.dll was replaced successfully

11:39:59: **** Begin CTIManager.exe Installation Section ****

11:40:00: Backing up CTIManager.exe

11:40:00: copying CTIManager.exe

11:40:00: Verifying C:\program files\cisco\bin\CTIManager.exe

11:40:00: C:\program files\cisco\bin\CTIManager.exe was replaced successfully

11:40:00: **** Begin CtiMgrPerfMon.dll Installation Section ****

11:40:00: Backing up CtiMgrPerfMon.dll

11:40:00: copying CtiMgrPerfMon.dll

11:40:00: Verifying C:\program files\cisco\bin\CtiMgrPerfMon.dll

11:40:00: C:\program files\cisco\bin\CtiMgrPerfMon.dll was replaced successfully

11:40:00: **** Begin DBConvert.dll Installation Section ****

11:40:00: Backing up DBConvert.dll

11:40:01: copying DBConvert.dll

11:40:01: Verifying C:\program files\cisco\bin\DBConvert.dll

11:40:01: C:\program files\cisco\bin\DBConvert.dll was replaced successfully

11:40:01: **** Begin MediaAppPerfMon.dll Installation Section ****

11:40:01: Backing up MediaAppPerfMon.dll

11:40:01: copying MediaAppPerfMon.dll

11:40:01: Verifying C:\program files\cisco\bin\MediaAppPerfMon.dll

11:40:01: C:\program files\cisco\bin\MediaAppPerfMon.dll was replaced successfully

11:40:01: **** Begin TcdSrvPerfMon.dll Installation Section ****

11:40:01: Backing up TcdSrvPerfMon.dll

11:40:01: copying TcdSrvPerfMon.dll

11:40:01: Verifying C:\program files\cisco\bin\TcdSrvPerfMon.dll

11:40:01: C:\program files\cisco\bin\TcdSrvPerfMon.dll was replaced successfully

11:40:01: **** Begin TftpPerfMon.dll Installation Section ****

11:40:02: Backing up TftpPerfMon.dll

11:40:02: copying TftpPerfMon.dll

11:40:02: Verifying C:\program files\cisco\bin\TftpPerfMon.dll

11:40:02: C:\program files\cisco\bin\TftpPerfMon.dll was replaced successfully

11:40:02: **** Begin ccm.exe Installation Section ****

11:40:02: Backing up ccm.exe

11:40:02: copying ccm.exe

11:40:03: Verifying C:\program files\cisco\bin\ccm.exe

11:40:04: C:\program files\cisco\bin\ccm.exe was replaced successfully

11:40:04: **** Begin DBL.dll Installation Section ****

11:40:05: Backing up DBL.dll

11:40:05: copying DBL.dll

11:40:05: Verifying C:\program files\cisco\bin\DBL.dll

11:40:06: C:\program files\cisco\bin\DBL.dll was replaced successfully

11:40:06: **** Begin Ipvmsapp.exe Installation Section ****

11:40:06: Backing up Ipvmsapp.exe

11:40:06: copying Ipvmsapp.exe

11:40:06: Verifying C:\program files\cisco\bin\Ipvmsapp.exe

11:40:06: C:\program files\cisco\bin\Ipvmsapp.exe was replaced successfully

11:40:06: **** Begin AudioTranslator.exe Installation Section ****

11:40:06: Backing up AudioTranslator.exe

11:40:07: copying AudioTranslator.exe

11:40:07: Verifying C:\program files\cisco\bin\AudioTranslator.exe

11:40:07: C:\program files\cisco\bin\AudioTranslator.exe was replaced successfully

11:40:07: **** Begin Aupair.exe Installation Section ****

11:40:07: Backing up Aupair.exe

11:40:07: copying Aupair.exe

11:40:07: Verifying C:\program files\cisco\bin\Aupair.exe

11:40:07: C:\program files\cisco\bin\Aupair.exe was replaced successfully

11:40:07: **** Begin AupairChangeNotify.dll Installation Section ****

11:40:08: Backing up AupairChangeNotify.dll

11:40:08: copying AupairChangeNotify.dll

11:40:08: Verifying C:\program files\cisco\bin\AupairChangeNotify.dll

11:40:08: C:\program files\cisco\bin\AupairChangeNotify.dll was replaced successfully

11:40:08: **** Begin AuthFilt.dll Installation Section ****

11:40:08: Backing up AuthFilt.dll

11:40:08: copying AuthFilt.dll

11:40:08: Verifying C:\program files\cisco\bin\AuthFilt.dll

11:40:08: C:\program files\cisco\bin\AuthFilt.dll was replaced successfully

11:40:08: **** Begin CallBackService.exe Installation Section ****

11:40:09: Backing up CallBackService.exe

11:40:09: copying CallBackService.exe

11:40:09: Verifying C:\program files\cisco\bin\CallBackService.exe

11:40:09: C:\program files\cisco\bin\CallBackService.exe was replaced successfully

11:40:09: **** Begin capfService.exe Installation Section ****

11:40:09: Backing up capfService.exe

11:40:10: copying capfService.exe

11:40:10: Verifying C:\program files\cisco\bin\capfService.exe

11:40:11: C:\program files\cisco\bin\capfService.exe was replaced successfully

11:40:11: **** Begin CBBDBChangeNotify.dll Installation Section ****

11:40:12: Backing up CBBDBChangeNotify.dll

11:40:12: copying CBBDBChangeNotify.dll

11:40:12: Verifying C:\program files\cisco\bin\CBBDBChangeNotify.dll

11:40:12: C:\program files\cisco\bin\CBBDBChangeNotify.dll was replaced successfully

11:40:12: **** Begin ctftp.exe Installation Section ****

11:40:12: Backing up ctftp.exe

11:40:12: copying ctftp.exe

11:40:12: Verifying C:\program files\cisco\bin\ctftp.exe

11:40:13: C:\program files\cisco\bin\ctftp.exe was replaced successfully

11:40:13: **** Begin CtftpChangeNotify.dll Installation Section ****

11:40:13: Backing up CtftpChangeNotify.dll

11:40:13: copying CtftpChangeNotify.dll

11:40:13: Verifying C:\program files\cisco\bin\CtftpChangeNotify.dll

11:40:13: C:\program files\cisco\bin\CtftpChangeNotify.dll was replaced successfully

11:40:13: **** Begin CtiDbChangeNotify.dll Installation Section ****

11:40:14: Backing up CtiDbChangeNotify.dll

11:40:14: copying CtiDbChangeNotify.dll

11:40:14: Verifying C:\program files\cisco\bin\CtiDbChangeNotify.dll

11:40:14: C:\program files\cisco\bin\CtiDbChangeNotify.dll was replaced successfully

11:40:14: **** Begin CTLProvider.exe Installation Section ****

11:40:14: Backing up CTLProvider.exe

11:40:14: copying CTLProvider.exe

11:40:14: Verifying C:\program files\cisco\bin\CTLProvider.exe

11:40:14: C:\program files\cisco\bin\CTLProvider.exe was replaced successfully

11:40:14: **** Begin DBChangeNotify.dll Installation Section ****

11:40:14: Backing up DBChangeNotify.dll

11:40:15: copying DBChangeNotify.dll

11:40:15: Verifying C:\program files\cisco\bin\DBChangeNotify.dll

11:40:15: C:\program files\cisco\bin\DBChangeNotify.dll was replaced successfully

11:40:15: **** Begin DBLR.dll Installation Section ****

11:40:15: Backing up DBLR.dll

11:40:15: copying DBLR.dll

11:40:15: Verifying C:\program files\cisco\bin\DBLR.dll

11:40:15: C:\program files\cisco\bin\DBLR.dll was replaced successfully

11:40:15: **** Begin DBLRT.dll Installation Section ****

11:40:15: Backing up DBLRT.dll

11:40:15: copying DBLRT.dll

11:40:15: Verifying C:\program files\cisco\bin\DBLRT.dll

11:40:15: C:\program files\cisco\bin\DBLRT.dll was replaced successfully

11:40:15: **** Begin DBLX.dll Installation Section ****

11:40:16: Backing up DBLX.dll

11:40:16: copying DBLX.dll

11:40:16: Verifying C:\program files\cisco\bin\DBLX.dll

11:40:17: C:\program files\cisco\bin\DBLX.dll was replaced successfully

11:40:17: **** Begin DBNotify.dll Installation Section ****

11:40:17: Backing up DBNotify.dll

11:40:17: copying DBNotify.dll

11:40:17: Verifying C:\program files\cisco\bin\DBNotify.dll

11:40:17: C:\program files\cisco\bin\DBNotify.dll was replaced successfully

11:40:17: **** Begin DNAChangeNotify.dll Installation Section ****

11:40:17: Backing up DNAChangeNotify.dll

11:40:17: copying DNAChangeNotify.dll

11:40:17: Verifying C:\program files\cisco\bin\DNAChangeNotify.dll

11:40:17: C:\program files\cisco\bin\DNAChangeNotify.dll was replaced successfully

11:40:17: **** Begin InsertCDR.exe Installation Section ****

11:40:18: Backing up InsertCDR.exe

11:40:18: copying InsertCDR.exe

11:40:18: Verifying C:\program files\cisco\bin\InsertCDR.exe

11:40:18: C:\program files\cisco\bin\InsertCDR.exe was replaced successfully

11:40:18: **** Begin IpVMSChangeNotify.dll Installation Section ****

11:40:18: Backing up IpVMSChangeNotify.dll

11:40:18: copying IpVMSChangeNotify.dll

11:40:18: Verifying C:\program files\cisco\bin\IpVMSChangeNotify.dll

11:40:18: C:\program files\cisco\bin\IpVMSChangeNotify.dll was replaced successfully

11:40:18: **** Begin MMFSpy.exe Installation Section ****

11:40:18: Backing up MMFSpy.exe

11:40:18: copying MMFSpy.exe

11:40:18: Verifying C:\program files\cisco\bin\MMFSpy.exe

11:40:19: C:\program files\cisco\bin\MMFSpy.exe was replaced successfully

11:40:19: **** Begin perfport.dll Installation Section ****

11:40:19: Backing up perfport.dll

11:40:19: copying perfport.dll

11:40:19: Verifying C:\program files\cisco\bin\perfport.dll

11:40:19: C:\program files\cisco\bin\perfport.dll was replaced successfully

11:40:19: **** Begin RisDC.exe Installation Section ****

11:40:19: Backing up RisDC.exe

11:40:19: copying RisDC.exe

11:40:19: Verifying C:\program files\cisco\bin\RisDC.exe

11:40:20: C:\program files\cisco\bin\RisDC.exe was replaced successfully

11:40:20: **** Begin risport.dll Installation Section ****

11:40:20: Backing up risport.dll

11:40:20: copying risport.dll

11:40:20: Verifying C:\program files\cisco\bin\risport.dll

11:40:21: C:\program files\cisco\bin\risport.dll was replaced successfully

11:40:21: **** Begin RISX.dll Installation Section ****

11:40:21: Backing up RISX.dll

11:40:21: copying RISX.dll

11:40:21: Verifying C:\program files\cisco\bin\RISX.dll

11:40:21: C:\program files\cisco\bin\RISX.dll was replaced successfully

11:40:21: **** Begin SnmpCcmImpl.dll Installation Section ****

11:40:22: Backing up SnmpCcmImpl.dll

11:40:22: copying SnmpCcmImpl.dll

11:40:22: Verifying C:\program files\cisco\bin\SnmpCcmImpl.dll

11:40:22: C:\program files\cisco\bin\SnmpCcmImpl.dll was replaced successfully

11:40:22: **** Begin SSAPIDLL.dll Installation Section ****

11:40:22: Backing up SSAPIDLL.dll

11:40:22: copying SSAPIDLL.dll

11:40:22: Verifying C:\program files\cisco\bin\SSAPIDLL.dll

11:40:22: C:\program files\cisco\bin\SSAPIDLL.dll was replaced successfully

11:40:22: **** Begin TCDSvrDBCN.dll Installation Section ****

11:40:22: Backing up TCDSvrDBCN.dll

11:40:22: copying TCDSvrDBCN.dll

11:40:22: Verifying C:\program files\cisco\bin\TCDSvrDBCN.dll

11:40:22: C:\program files\cisco\bin\TCDSvrDBCN.dll was replaced successfully

11:40:22: **** Begin QRTFileMgr.exe Installation Section ****

11:40:23: Backing up QRTFileMgr.exe

11:40:23: copying QRTFileMgr.exe

11:40:23: Verifying C:\program files\cisco\bin\QRTFileMgr.exe

11:40:23: C:\program files\cisco\bin\QRTFileMgr.exe was replaced successfully

11:40:23: **** Begin UserPermissions.dll Installation Section ****

11:40:23: Backing up UserPermissions.dll

11:40:23: copying UserPermissions.dll

11:40:23: Verifying C:\program files\cisco\bin\UserPermissions.dll

11:40:23: C:\program files\cisco\bin\UserPermissions.dll was replaced successfully

11:40:23: **** Begin UserPermissionsX.dll Installation Section ****

11:40:23: Backing up UserPermissionsX.dll

11:40:23: copying UserPermissionsX.dll

11:40:23: Verifying C:\program files\cisco\bin\UserPermissionsX.dll

11:40:24: C:\program files\cisco\bin\UserPermissionsX.dll was replaced successfully

11:40:24: **** Begin CertGen.exe Installation Section ****

11:40:24: Backing up CertGen.exe

11:40:24: copying CertGen.exe

11:40:24: Verifying C:\program files\cisco\bin\CertGen.exe

11:40:24: C:\program files\cisco\bin\CertGen.exe was replaced successfully

11:40:24: **** Begin CertInstall.exe Installation Section ****

11:40:24: Backing up CertInstall.exe

11:40:24: copying CertInstall.exe

11:40:24: Verifying C:\program files\cisco\bin\CertInstall.exe

11:40:24: C:\program files\cisco\bin\CertInstall.exe was replaced successfully

11:40:24: **** Begin md5util.exe Installation Section ****

11:40:24: Backing up md5util.exe

11:40:25: copying md5util.exe

11:40:25: Verifying C:\program files\cisco\bin\md5util.exe

11:40:25: C:\program files\cisco\bin\md5util.exe was replaced successfully

11:40:25: **** Begin CryptoUtil.dll Installation Section ****

11:40:25: Backing up CryptoUtil.dll

11:40:25: copying CryptoUtil.dll

11:40:25: Verifying C:\program files\cisco\bin\CryptoUtil.dll

11:40:25: C:\program files\cisco\bin\CryptoUtil.dll was replaced successfully

11:40:25: **** Begin CryptoUtil_ne.dll Installation Section ****

11:40:25: copying CryptoUtil_ne.dll

11:40:25: Verifying C:\program files\cisco\bin\CryptoUtil_ne.dll

11:40:25: C:\program files\cisco\bin\CryptoUtil_ne.dll was replaced successfully

11:40:25: **** Begin libeay32.dll Installation Section ****

11:40:25: Backing up libeay32.dll

11:40:25: copying libeay32.dll

11:40:25: Verifying C:\program files\cisco\bin\libeay32.dll

11:40:26: C:\program files\cisco\bin\libeay32.dll was replaced successfully

11:40:26: **** Begin PktCapEx.dll Installation Section ****

11:40:26: Backing up PktCapEx.dll

11:40:26: copying PktCapEx.dll

11:40:26: Verifying C:\program files\cisco\bin\PktCapEx.dll

11:40:26: C:\program files\cisco\bin\PktCapEx.dll was replaced successfully

11:40:26: **** Begin ssleay32.dll Installation Section ****

11:40:26: Backing up ssleay32.dll

11:40:26: copying ssleay32.dll

11:40:26: Verifying C:\program files\cisco\bin\ssleay32.dll

11:40:26: C:\program files\cisco\bin\ssleay32.dll was replaced successfully

11:40:26: **** Begin dbinstall.dll Installation Section ****

11:40:26: Backing up dbinstall.dll

11:40:27: copying dbinstall.dll

11:40:27: Verifying C:\program files\cisco\bin\dbinstall.dll

11:40:27: C:\program files\cisco\bin\dbinstall.dll was replaced successfully

11:40:27: **** Begin ccme_base.dll Installation Section ****

11:40:27: copying ccme_base.dll

11:40:27: Verifying C:\program files\cisco\bin\ccme_base.dll

11:40:27: C:\program files\cisco\bin\ccme_base.dll was replaced successfully

11:40:27: **** Begin ccme_ecc.dll Installation Section ****

11:40:27: copying ccme_ecc.dll

11:40:27: Verifying C:\program files\cisco\bin\ccme_ecc.dll

11:40:27: C:\program files\cisco\bin\ccme_ecc.dll was replaced successfully

11:40:27: **** Begin ccme_eccaccel.dll Installation Section ****

11:40:27: copying ccme_eccaccel.dll

11:40:27: Verifying C:\program files\cisco\bin\ccme_eccaccel.dll

11:40:28: C:\program files\cisco\bin\ccme_eccaccel.dll was replaced successfully

11:40:28: **** Begin cryptocme2.dll Installation Section ****

11:40:28: copying cryptocme2.dll

11:40:28: Verifying C:\program files\cisco\bin\cryptocme2.dll

11:40:28: C:\program files\cisco\bin\cryptocme2.dll was replaced successfully

11:40:28: **** Begin cryptocme2.sig Installation Section ****

11:40:28: copying cryptocme2.sig

11:40:28: Verifying C:\program files\cisco\bin\cryptocme2.sig

11:40:28: C:\program files\cisco\bin\cryptocme2.sig was replaced successfully

11:40:28: Backing up C:\program files\cisco\bin\xmltemp\xml\

11:40:28: Copying CCM Display Instance.xml to C:\program files\cisco\bin\xmltemp\xml

11:40:28: Verifying "C:\program files\cisco\bin\xmltemp\xml\CCM Display Instance.xml

11:40:28: C:\program files\cisco\bin\xmltemp\xml\CCM Display Instance.xml was replaced successfully

11:40:28: Backing up C:\program files\cisco\bin\xmltemp\xml\

11:40:28: Copying CCM Rules.xml to C:\program files\cisco\bin\xmltemp\xml

11:40:29: Verifying "C:\program files\cisco\bin\xmltemp\xml\CCM Rules.xml

11:40:29: C:\program files\cisco\bin\xmltemp\xml\CCM Rules.xml was replaced successfully

11:40:29: Backing up C:\program files\Cisco\CallManager\DBInstallCSV\

11:40:29: Copying TypeASPToMenuIndexMap.csv to C:\program files\Cisco\CallManager\DBInstallCSV

11:40:29: Verifying "C:\program files\Cisco\CallManager\DBInstallCSV\TypeASPToMenuIndexMap.csv

11:40:29: C:\program files\Cisco\CallManager\DBInstallCSV\TypeASPToMenuIndexMap.csv was replaced successfully

11:40:29: Backing up C:\program files\Cisco\CallManager\DBInstallCSV\

11:40:29: Copying TypeTimeZone.csv to C:\program files\Cisco\CallManager\DBInstallCSV

11:40:29: Verifying "C:\program files\Cisco\CallManager\DBInstallCSV\TypeTimeZone.csv

11:40:29: C:\program files\Cisco\CallManager\DBInstallCSV\TypeTimeZone.csv was replaced successfully

11:40:29: Backing up C:\CiscoPlugins\Server\

11:40:29: Copying CiscoTSP.exe to C:\CiscoPlugins\Server

11:40:29: Verifying "C:\CiscoPlugins\Server\CiscoTSP.exe

11:40:30: C:\CiscoPlugins\Server\CiscoTSP.exe was replaced successfully

11:40:30: Backing up C:\CiscoPlugins\Server\

11:40:30: Copying BulkAdministrationTool.exe to C:\CiscoPlugins\Server

11:40:30: Verifying "C:\CiscoPlugins\Server\BulkAdministrationTool.exe

11:40:31: C:\CiscoPlugins\Server\BulkAdministrationTool.exe was replaced successfully

11:40:31: Backing up C:\CiscoPlugins\Server\

11:40:31: Copying CiscoJTAPIClient.exe to C:\CiscoPlugins\Server

11:40:31: Verifying "C:\CiscoPlugins\Server\CiscoJTAPIClient.exe

11:40:32: C:\CiscoPlugins\Server\CiscoJTAPIClient.exe was replaced successfully

11:40:32: Backing up C:\CiscoPlugins\Server\

11:40:32: Copying jtapi.jar to C:\CiscoPlugins\Server

11:40:32: Verifying "C:\CiscoPlugins\Server\jtapi.jar

11:40:32: C:\CiscoPlugins\Server\jtapi.jar was replaced successfully

11:40:32: Backing up C:\CiscoPlugins\Server\

11:40:32: Copying jtracing.jar to C:\CiscoPlugins\Server

11:40:32: Verifying "C:\CiscoPlugins\Server\jtracing.jar

11:40:33: C:\CiscoPlugins\Server\jtracing.jar was replaced successfully

11:40:33: Backing up c:\ciscoplugins\client\

11:40:33: Copying CiscoAttendantConsoleClient.exe to c:\ciscoplugins\client

11:40:34: Verifying "c:\ciscoplugins\client\CiscoAttendantConsoleClient.exe

11:40:35: c:\ciscoplugins\client\CiscoAttendantConsoleClient.exe was replaced successfully

11:40:35: Backing up c:\ciscoplugins\client\

11:40:35: Copying CcmServRtmtPlugin.exe to c:\ciscoplugins\client

11:40:36: Verifying "c:\ciscoplugins\client\CcmServRtmtPlugin.exe

11:40:37: c:\ciscoplugins\client\CcmServRtmtPlugin.exe was replaced successfully

11:40:37: Backing up c:\ciscowebs\admin\

11:40:37: Copying usermainpage.asp to c:\ciscowebs\admin

11:40:37: Verifying "c:\ciscowebs\admin\usermainpage.asp

11:40:37: c:\ciscowebs\admin\usermainpage.asp was replaced successfully

11:40:37: Backing up c:\ciscowebs\admin\

11:40:37: Copying sccpconfig.asp to c:\ciscowebs\admin

11:40:37: Verifying "c:\ciscowebs\admin\sccpconfig.asp

11:40:38: c:\ciscowebs\admin\sccpconfig.asp was replaced successfully

11:40:38: Backing up c:\ciscowebs\admin\

11:40:38: Copying phoneconfig.asp to c:\ciscowebs\admin

11:40:38: Verifying "c:\ciscowebs\admin\phoneconfig.asp

11:40:38: c:\ciscowebs\admin\phoneconfig.asp was replaced successfully

11:40:38: Backing up c:\ciscowebs\admin\

11:40:38: Copying timescheduleconfig.asp to c:\ciscowebs\admin

11:40:38: Verifying "c:\ciscowebs\admin\timescheduleconfig.asp

11:40:38: c:\ciscowebs\admin\timescheduleconfig.asp was replaced successfully

11:40:38: Backing up c:\ciscowebs\admin\

11:40:38: Copying routepartitionconfig.asp to c:\ciscowebs\admin

11:40:38: Verifying "c:\ciscowebs\admin\routepartitionconfig.asp

11:40:38: c:\ciscowebs\admin\routepartitionconfig.asp was replaced successfully

11:40:39: Backing up c:\ciscowebs\user\

11:40:39: Copying global.asa to c:\ciscowebs\user

11:40:39: Verifying "c:\ciscowebs\user\global.asa

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11:40:39: Copying _top.asp to c:\ciscowebs\user

11:40:39: Verifying "c:\ciscowebs\user\_top.asp

11:40:39: c:\ciscowebs\user\_top.asp was replaced successfully

11:40:39: Backing up c:\ciscowebs\service\

11:40:39: Copying QRTReportResult.asp to c:\ciscowebs\service

11:40:39: Verifying "c:\ciscowebs\service\QRTReportResult.asp

11:40:39: c:\ciscowebs\service\QRTReportResult.asp was replaced successfully

11:40:39: Resetting File Attributes on file "c:\CiscoWebs\AST\AST.jar"

11:40:39: Backing up c:\CiscoWebs\AST\AST.jar

11:40:39: Copying AST.jar to c:\CiscoWebs\AST

11:40:39: Verifying c:\CiscoWebs\AST\AST.jar

11:40:40: c:\CiscoWebs\AST\AST.jar was replaced successfully

11:40:40: Resetting File Attributes on file "C:\DCDSrvr\Lib\CiscoPWDChanger.dll"

11:40:40: Backing up C:\DCDSrvr\Lib\CiscoPWDChanger.dll

11:40:40: Copying CiscoPWDChanger.dll to C:\DCDSrvr\Lib

11:40:40: Verifying C:\DCDSrvr\Lib\CiscoPWDChanger.dll

11:40:40: C:\DCDSrvr\Lib\CiscoPWDChanger.dll was replaced successfully

11:40:40: Resetting File Attributes on file "C:\DCDSrvr\Libjava\DirUser.jar"

11:40:40: Backing up C:\DCDSrvr\Libjava\DirUser.jar

11:40:40: Copying DirUser.jar to C:\DCDSrvr\Libjava

11:40:40: Verifying C:\DCDSrvr\Libjava\DirUser.jar

11:40:40: C:\DCDSrvr\Libjava\DirUser.jar was replaced successfully

11:40:40: Resetting File Attributes on file "C:\Program Files\Cisco\ApplicationJars\JavaNcsClient.jar"

11:40:40: Backing up C:\Program Files\Cisco\ApplicationJars\JavaNcsClient.jar

11:40:41: Copying JavaNcsClient.jar to C:\Program Files\Cisco\ApplicationJars

11:40:41: Verifying C:\Program Files\Cisco\ApplicationJars\JavaNcsClient.jar

11:40:41: C:\Program Files\Cisco\ApplicationJars\JavaNcsClient.jar was replaced successfully

11:40:41: Resetting File Attributes on file "c:\Program Files\Cisco\callmanagerattendant\bin\accollectlogs.bat"

11:40:41: Backing up c:\Program Files\Cisco\callmanagerattendant\bin\accollectlogs.bat

11:40:41: Copying accollectlogs.bat to c:\Program Files\Cisco\callmanagerattendant\bin

11:40:41: Verifying c:\Program Files\Cisco\callmanagerattendant\bin\accollectlogs.bat

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11:40:41: Resetting File Attributes on file "c:\Program Files\Cisco\callmanagerattendant\bin\acconfig.bat"

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11:41:01: Backing up C:\DCDSrvr\Lib\UMEncryption.dll

11:41:01: Copying UMEncryption.dll to C:\DCDSrvr\Lib

11:41:01: Verifying C:\DCDSrvr\Lib\UMEncryption.dll

11:41:01: C:\DCDSrvr\Lib\UMEncryption.dll was replaced successfully

11:41:01: Resetting File Attributes on file "C:\Program Files\Cisco\WebKnight\WebKnight.xml"

11:41:01: Backing up C:\Program Files\Cisco\WebKnight\WebKnight.xml

11:41:01: Copying WebKnight.xml to C:\Program Files\Cisco\WebKnight

11:41:01: Verifying C:\Program Files\Cisco\WebKnight\WebKnight.xml

11:41:02: C:\Program Files\Cisco\WebKnight\WebKnight.xml was replaced successfully

11:41:02: Resetting File Attributes on file "C:\CiscoWebs\Admin\_RemoteScripts\rs_phone.asp"

11:41:02: Backing up C:\CiscoWebs\Admin\_RemoteScripts\rs_phone.asp

11:41:02: Copying rs_phone.asp to C:\CiscoWebs\Admin\_RemoteScripts

11:41:02: Verifying C:\CiscoWebs\Admin\_RemoteScripts\rs_phone.asp

11:41:02: C:\CiscoWebs\Admin\_RemoteScripts\rs_phone.asp was replaced successfully

11:41:02: Resetting File Attributes on file "C:\CiscoWebs\Admin\_RemoteScripts\rs_routegroup.asp"

11:41:02: Backing up C:\CiscoWebs\Admin\_RemoteScripts\rs_routegroup.asp

11:41:02: Copying rs_routegroup.asp to C:\CiscoWebs\Admin\_RemoteScripts

11:41:02: Verifying C:\CiscoWebs\Admin\_RemoteScripts\rs_routegroup.asp

11:41:02: C:\CiscoWebs\Admin\_RemoteScripts\rs_routegroup.asp was replaced successfully

11:41:02: Resetting File Attributes on file "C:\Inetpub\wwwroot\Help\wwhelp\wwhimpl\js\scripts\search.js"

11:41:02: Backing up C:\Inetpub\wwwroot\Help\wwhelp\wwhimpl\js\scripts\search.js

11:41:03: Copying search.js to C:\Inetpub\wwwroot\Help\wwhelp\wwhimpl\js\scripts

11:41:03: Verifying C:\Inetpub\wwwroot\Help\wwhelp\wwhimpl\js\scripts\search.js

11:41:03: C:\Inetpub\wwwroot\Help\wwhelp\wwhimpl\js\scripts\search.js was replaced successfully

11:41:03: Resetting File Attributes on file "C:\CiscoWebs\Admin\_RemoteScripts\rs_numplan.asp"

11:41:03: Backing up C:\CiscoWebs\Admin\_RemoteScripts\rs_numplan.asp

11:41:03: Copying rs_numplan.asp to C:\CiscoWebs\Admin\_RemoteScripts

11:41:03: Verifying C:\CiscoWebs\Admin\_RemoteScripts\rs_numplan.asp

11:41:03: C:\CiscoWebs\Admin\_RemoteScripts\rs_numplan.asp was replaced successfully

11:41:03: Resetting File Attributes on file "C:\Program Files\Cisco\WebKnight\WebKnight.dll"

11:41:03: Backing up C:\Program Files\Cisco\WebKnight\WebKnight.dll

11:41:03: Copying WebKnight.dll to C:\Program Files\Cisco\WebKnight

11:41:03: Verifying C:\Program Files\Cisco\WebKnight\WebKnight.dll

11:41:03: C:\Program Files\Cisco\WebKnight\WebKnight.dll was replaced successfully

11:41:03: Resetting File Attributes on file "\CiscoWebs\Admin\Includes\xmlruleprocess.asp"

11:41:04: Backing up \CiscoWebs\Admin\Includes\xmlruleprocess.asp

11:41:04: Copying xmlruleprocess.asp to \CiscoWebs\Admin\Includes

11:41:04: Verifying \CiscoWebs\Admin\Includes\xmlruleprocess.asp

11:41:04: \CiscoWebs\Admin\Includes\xmlruleprocess.asp was replaced successfully

11:41:04: Resetting File Attributes on file "\CiscoWebs\Admin\Includes\xmlrulevalid.js"

11:41:04: Backing up \CiscoWebs\Admin\Includes\xmlrulevalid.js

11:41:04: Copying xmlrulevalid.js to \CiscoWebs\Admin\Includes

11:41:04: Verifying \CiscoWebs\Admin\Includes\xmlrulevalid.js

11:41:04: \CiscoWebs\Admin\Includes\xmlrulevalid.js was replaced successfully

11:41:05: Resetting File Attributes on file "C:\Program Files\Cisco\MA\MADirectory.dll"

11:41:05: Backing up C:\Program Files\Cisco\MA\MADirectory.dll

11:41:05: Copying MADirectory.dll to C:\Program Files\Cisco\MA

11:41:05: Verifying C:\Program Files\Cisco\MA\MADirectory.dll

11:41:05: C:\Program Files\Cisco\MA\MADirectory.dll was replaced successfully

11:41:06: Running ctftpPerfmon.exe

11:41:07: ctftpPerfmon.exe reports Success Returned Value was 0- 11:41:07

11:41:09: Running cmd.exe /c "c:\program files\cisco\bin\QRTFileMgr.exe" -UnregServer

11:41:10: cmd.exe /c "c:\program files\cisco\bin\QRTFileMgr.exe" -UnregServer reports Success Returned Value was 0- 11:41:10

11:41:12: Running xcopy.exe "c:\program files\cisco\bin\perfport.dll" "c:\ciscowebs\soap\*.*" /R /Y

11:41:13:  xcopy.exe "c:\program files\cisco\bin\perfport.dll"  "c:\ciscowebs\soap\*.*" /R /Y reports Success Returned Value was 0-  11:41:13

11:41:15: Running xcopy.exe "c:\program files\cisco\bin\risport.dll" "c:\ciscowebs\soap\*.*" /R /Y

11:41:15: xcopy.exe "c:\program files\cisco\bin\risport.dll"  "c:\ciscowebs\soap\*.*" /R /Y reports Success Returned Value was 0-  11:41:15

11:41:18: Running cmd.exe /c "c:\program files\cisco\bin\QRTFileMgr.exe" -RegServer

11:41:18: cmd.exe /c "c:\program files\cisco\bin\QRTFileMgr.exe" -RegServer reports Success Returned Value was 0- 11:41:18

11:41:20: Running cmd.exe /c regsvr32.exe /s "C:\dcdsrvr\lib\CiscoPWDChanger.dll"

11:41:21: cmd.exe /c regsvr32.exe /s "C:\dcdsrvr\lib\CiscoPWDChanger.dll" reports Success Returned Value was 0- 11:41:21

11:41:23: Running Expand-ma-war.exe

11:41:28: Expand-ma-war.exe reports Success Returned Value was 0- 11:41:28

11:41:31: Running jarhead.exe

11:41:31: JARHandler successful

11:41:31: jarhead.exe reports Success Returned Value was 0- 11:41:31

11:41:34: Running ccmperfmon.exe

11:41:35: ccmperfmon.exe reports Success Returned Value was 0- 11:41:35

11:41:37: Running ciscocm-2007-JRE-DST-Update.1-0-1.exe -s -a -s

11:41:47: ciscocm-2007-JRE-DST-Update.1-0-1.exe -s -a -s reports Success Returned Value was 0- 11:41:47

11:41:50: Running CSCsg31090.exe2011-11-21 11:41:50 :

Performing resolution for CSCsg31090

2011-11-21 11:41:50 : "AccessSSLFlags" state set for Server Plugins?: False

2011-11-21 11:41:50 : SSL needs turned off for Server Plugins

2011-11-21 11:41:50 : SSL was successully turned off for Server Plugins

2011-11-21 11:41:50 : "AccessSSLFlags" state set for Client Plugins?: False

2011-11-21 11:41:50 : SSL needs turned off for Client Plugins

2011-11-21 11:41:50 : SSL was successully turned off for Client Plugins

11:41:51: CSCsg31090.exe reports Success Returned Value was 0- 11:41:51

11:41:53: ****************************************************

11:41:53: ****************************************************

11:41:53: Database update begun:  11:41:53

11:43:11: Database update 1 successfully completed:  11:43:11

11:43:11: ****************************************************

11:43:11: ****************************************************

11:43:12: Database update 2 successfully completed:  11:43:12

11:43:12: ****************************************************

11:43:12: ****************************************************

11:43:12: ****************************************************

11:43:12: System Version update begun:  11:43:12

11:43:13: System Version update successfully completed:  11:43:13

11:43:13: ****************************************************

11:43:13: ****************************************************

11:43:13: Component Version update begun:  11:43:13

11:43:14: Component Version update successfully completed:  11:43:14

11:43:14: ****************************************************

11:43:14: Writing variables to C:\esbackout\es.ini

11:43:14: Creating Uninstall Link Add/Remove Programs

11:43:14: Replication Status is At least one agent-implementing job has failed to execute successfully

11:43:14:  End of Installation Replication check Failed  with the status reported as At least one agent-implementing job has  failed to execute successfully.  Please fix replication issues before  continuing installation.

11:43:14: ********************************************************************************************************

11:43:14: ********************************************************************************************************

11:43:14: Listing of Errors:

11:43:14: Unless otherwise indicated, these errors are non-critical in nature

11:43:14: ******** ERROR - Embedded Device Package installation reported an error

11:43:14:  Possible Critical Error - SQL Replication Status at end of Installation  was reported as At least one agent-implementing job has failed to  execute successfully.  Please fix replication issues before continuing  installation.

11:43:14: ********************************************************************************************************

11:43:14: ********************************************************************************************************

11:43:14:

11:43:14:  Dumping current process list to "C:\Program Files\Common  Files\Cisco\Logs\CCMPatch\Cisco Unified CallManager 4.2(3)sr2b  Installation 2011-11-21 11.29.log.Process List.log"

11:43:14: ********************************************************************************************************

11:43:14: ********************************************************************************************************

11:43:14: Install completed 2011-11-21     11:43:14

11:43:14: ******  2 Errors Detected  ****

11:43:14: [Install of Cisco Unified CallManager 4.2(3)sr2b]

11:43:14: Installer Version: 3.60.06

11:43:14: Build ID: 0022010

11:43:14: ********************************************************************************************************

11:43:14: ********************************************************************************************************

Any help would be greatly appreciated!

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Cisco IP phone 7942 support in CCM 4.2(3)

That means you have replications issues which you need to fix, however, most of the time it's not only a minimum CUCM version you need to support a new phone model. Have you already installed the last device pack available for your version??

You might want to look into your replication issues first.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Cisco IP phone 7942 support in CCM 4.2(3)

That means you have replications issues which you need to fix, however, most of the time it's not only a minimum CUCM version you need to support a new phone model. Have you already installed the last device pack available for your version??

You might want to look into your replication issues first.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco IP phone 7942 support in CCM 4.2(3)

Hi,

Yes, I had eventually installed the latest device pack last night and that seems to have done the trick.

As for the replication issue, it may have been due to the fact that the subscriber was unavailable during the time of the upgrade. I will try running the upgrade patch again with the subscriber connected and see if the error goes away.

Thanks for your help.

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