09-16-2017 11:45 PM - edited 03-19-2019 12:47 PM
Dears,
i have cucm 9.1 and cisco jabber for windows 11.7.
no cup installed and no ldap integration.all the users are created manually.
the cucm server has no DNS address configure on it , but there is a domain controller and dns server on the network and i added my cucm server as entry in that dns.
when installing cisco jabber 11.7 on my windows machine with the advanced option (for CCM 9 or later where I am putting my CUCM server IP) , once i am putting the username and password it is giving me "Cannot communicate with Server Error".
if i used iphone or android (TCT or BOT) everything work properly.
any idea, or work arround to let my cisco jabber login succesfuly?
thank you,
best regards,
Solved! Go to Solution.
09-24-2017 03:07 AM
Hi ,
i tried it last week and it doesnt work.
by all the way i took the decision to install presence server , and i think it will work.
i will keep you updated.
by the way thanks for your support.
best Regards,
09-17-2017 04:55 PM
Take a PRT and look at the login process to find out if it can successfully find the servers or not.
09-24-2017 01:18 AM
Hi ,
i added the dns ip to the cucm
now it is giving me username and password incorrect.
any idea?
best regards,
chawki dib.
09-24-2017 03:01 AM
09-24-2017 03:07 AM
Hi ,
i tried it last week and it doesnt work.
by all the way i took the decision to install presence server , and i think it will work.
i will keep you updated.
by the way thanks for your support.
best Regards,
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