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New Member

Cisco Mcs 7835i3 Hard disk lights not blinking

Hello All,

 

I have cisco MCS7835i3 with CUCM7.1 and two 72gb hard disks. Recently i am facing a issue LED's on hard drives are not blinking and CUCM gui is not accessible and all phone register to that cucm are down. Please help me in solving what should i do?

 

 

regrad,

 

Haseeb 

  • Unified Communications Applications
3 REPLIES
VIP Purple

Hi Haseeb, are you able to

Hi Haseeb,

 

are you able to login through SSH into CUCM server?

 

if yes, u can run the command show hardware .if hard disk if faulty, you should find the output

 

Device Present
                ================
Virtual Drives    : 2
  Degraded        : 1
  Offline         : 0
Physical Devices  : 5
  Disks           : 4
  Critical Disks  : 2
  Failed Disks    : 1

Ideally, degraded and failed disk should be 0.

You can open the tac case with cisco so that they can open SR with IBM

regds,

aman

New Member

Dear Soi,Thanks for your kind

Dear Soi,

Thanks for your kind reply. Am not able to login in cucm through ssh and GUI also not accessible.

 

Regard,

 

haseeb

VIP Purple

Hi Haseeb, then, best is to

Hi Haseeb,

 

then, best is to open case with Cisco .Cisco would open SR with IBM for further troubleshooting.

 

regds,

aman

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