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New Member

cisco operation manager

                   Hi all

I have installed cisco operation manager 2.2 in my network which include cucm, VG and switches. The operation manager is installed in windows server 2003. The problem is when i try to add for example the cucm it gave an error

(Cannot add device.
See the NMSROOT/log/CUOM/TIS/DeviceManagement.log file for more information)

I have configured the SNMP in cucm and also alarms...

also when i try to discover these switches and CUCM it gave error

(There are no devices in the inventory)

Can any one help me in this



Everyone's tags (2)

cisco operation manager

Hi abdulla

i hope you are fine today ,

first thing you must check  the connection between  your OM and devices you want to add it 

1- configure community string  in  all your network devices

2- cheking if you enable  SNMP service in your OM server

3-from OM server ping to your devices

4- download Snmpwalk for windows and install it in your OM server  after that run CMD

and write CD\  then CD snmpwalk  then write  this command   

snmpwalk  -v2c  (destination IP for VG or CUCM  )  (community string SNMP FOR  destination  )

if there is time out   you must check the SNMP community is correct or not  and if any firewall  block the connection

anf if it is working  please reply to me

New Member

cisco operation manager

Hi Ahmed

Thanks for your reply. I will try your suggestion and i will reply you soon. By the way where are you from.

HAVE A nice day

cisco operation manager

I'm waiting you reply