Cisco Presence 8.5 CSF client on terminal services

[BILL PETERSEN]

Hello

I need to install the cisco presence client in a terminal services environment.

I am pretty sure you can but I need to locate the installation guide for that and also need to understand the limitations of the client in terminal services mode.

I am thinking that audio and softphone would have issues.

thanks

[Christos Georgiadis]

Hi Bill,

You are correct. Check out the release notes

http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/8_5/english/release/notes/cupc85.html#wp274793

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Virtual Desktop Infrastructure (VDI) Support

Cisco Unified Personal Communicator Release 8.5(4) is supported on the following hosted virtual desktop applications:

•VMware View 4.5

•Citrix XenDesktop 4.0

Note In a virtualized desktop environment, full audio and video capabilities are only available on Cisco Unified Personal Communicator when you are using the desk phone for phone calls. If you are using the phone on your computer, only the voicemail features are supported in a virtualized environment.

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HTH,

Christos

[BILL PETERSEN]

Hi christos

The customer is using plain old windows terminal server for their thin clients

Any thoughts on that?

Thanks

Bill

Connected by DROID on Verizon Wireless

[Christos Georgiadis]

Hey Bill

Then I would say that this is not a supported scenario.

But in any case I would think that the deskphone control and chat should work fine.

I cannot say the same for the softphone mode though,

HTH,
Christos

[sanotto]

Bill,

Any feedback on the CSF functioning on terminal services?, did the chat, presence and phone control have issues?

Appreciate your comments,

Otto

[Yue bun Yuen]

Yes, I also want to know any limitation for runing the CSF under thin client.

[Jaime Valencia]

Supported virtual  functionality

Cisco  Jabber for Windows in a virtual environment supports the  following functionality: 

• Instant  messaging and presence
• Desk  phone control

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_01000.html#reference_B1477134C1A14086B4C9B7BD3A2EAE7D

HTH

java

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