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Cisco Prime Collaboration Assurance IPPhone 3901 no serial number report

Hi All,

I have installed Cisco Prime Collaboration Assurance in my office and try to create phone inventory report , so far no problem , but when i add IPPhone 3901 there no serial number in the report , I have enable web access on the phone , i can see the serial number by click the IP  .

any help ?

Best Regards,

Tommy

  • Unified Communications Applications
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