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New Member

Cisco Prime Collaboration

Hi Folks,

Im currently configuring PRIME and have come across an issue:

To add devices to PRIME you need to configure:

Manage Credentials

Discover devices.

When i add a new profile to manage credentials Prime informs:

"This is a duplicate profile name. Please enter a different profile name" - this is not the case as Prime has only been built so there should be duplicate profiles.

Due to this error i have tried the option to mange VG using direct discovery by using IP but i get an error.

The firewalls rules are correct to the Prime server as i can run Getif and it obtains the snmp details.

Were do I view the logs to see what is failing the new profile add or direct discovery attempts.

Thanks

Darryl

2 REPLIES
Hall of Fame Super Red

Cisco Prime Collaboration

Hey Darryl,

You should pop this query over to the Prime Collaboration

sub-forum as it will get some better visibility there

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/pcm

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty

New Member

Cisco Prime Collaboration

Thanks Rob!

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