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Cisco Prime Unified Provisioning Manager 8.7

Lukasz Pilatowski
Level 1
Level 1

‎03-28-2012 01:03 PM - edited ‎03-19-2019 04:40 AM

Dear all,

before I buy CUPM I want to try if it fit my needs.

I installed in on VMware correctly.

After adding CUCM to CUPM I have problem with synchronization - I get following error:

ERROR - Failed to create ConferenceBridge object instance

I also added Unity Connection and there is no problem with it.

Have any one had such problem ?

CUCM v 8.6.2

EDIT: Some additional info:

Wed 28-Mar-2012 21:47:48 CEST:EME:e021-SAX Thread C:CallManagerS:dfc.ipt.cisco.callmanager.cc
ERROR: 
Fault:
IPT-0600: Software - Failed to create ConferenceBridge object instance. | Cause - Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct
Stack Trace:
IPT-0600: Software - Failed to create ConferenceBridge object instance. | Cause - Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct
    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.createConferenceBridgeInstance(CallManagerIMUtil_infra.java:4782)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at dfc.ipt.cisco.callmanager.generic.GenericUtil.invokeMethod(GenericUtil.java:271)
    at dfc.ipt.cisco.callmanager.generic.GenericUtil.invokeMethod(GenericUtil.java:342)
    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.syncInfraObject(CallManagerIMUtil_infra.java:9062)
    at dfc.ipt.cisco.callmanager.CallManagerIMUtil.syncInfrastructureObjects(CallManagerIMUtil.java:3501)
    at dfc.ipt.cisco.callmanager.ccm333.CallManagerServiceActionEngine.syncInfrastructure(CallManagerServiceActionEngine.java:298)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at dfc.ipt.nice.IptServiceActionImpl.executeServiceAction(IptServiceActionImpl.java:117)
    at dfc.ipt.nice.IptServiceActionFactory.executeServiceAction(IptServiceActionFactory.java:71)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:205)
    at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)
    at org.mozilla.javascript.gen.c22.call(executeServiceAction:68)
    at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)
    at org.mozilla.javascript.Interpreter.interpret(Interpreter.java:1681)
    at org.mozilla.javascript.InterpretedScript.call(InterpretedScript.java:67)
    at org.mozilla.javascript.InterpretedScript.exec(InterpretedScript.java:54)
    at org.mozilla.javascript.Context.evaluateReader(Context.java:739)
    at org.mozilla.javascript.Context.evaluateString(Context.java:703)
    at dfc.util.scripting.JSScript.execute(JSScript.java:132)
    at dfc.util.scripting.ScriptAdapter.execute(ScriptAdapter.java:71)
    at dfc.nice.kernel.sax.SAXMachine.executeAtomicSA(SAXMachine.java:497)
    at dfc.nice.kernel.sax.SAXMachine.executeInitialSA(SAXMachine.java:369)
    at dfc.nice.kernel.sax.SAXMachine.executeSA(SAXMachine.java:136)
    at dfc.nice.kernel.nem.SAXThread.doExecuteSA(SAXThread.java:344)
    at dfc.nice.kernel.nem.SAXThread.doRun(SAXThread.java:480)
    at dfc.nice.kernel.thread.NICEThread.run(NICEThread.java:496)
Caused by: Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct
    at dfc.imcore.InstanceProperty.setValue(InstanceProperty.java:655)
    at dfc.imcore.InstanceProperty.setValue(InstanceProperty.java:222)
    at dfc.imcore.ObjectInstance.setPropertyValue(ObjectInstance.java:703)
    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.setConferenceBridgeProperties(CallManagerIMUtil_infra.java:6250)
    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.createConferenceBridgeInstance(CallManagerIMUtil_infra.java:4747)
    ... 36 more

It seems that latest version don't support MCU as Conference Bridge ... :/

Cheers

Labels:
0 Helpful
3 Replies 3

Christos Georgiadis
Level 4
Level 4

‎03-30-2012 03:33 AM

Hi Lukasz,

That is probably the case indeed. You can open an SR to get this investigated further.

Thanks,

Christos

0 Helpful

Lukasz Pilatowski
Level 1
Level 1
In response to Christos Georgiadis

‎03-30-2012 05:39 AM

Hi Christos,

what you mean by SR? Can I create it without support for this application (I want to test it before I buy it)?

Thanks,

Lukasz

0 Helpful

Marian Romascanu
Level 1
Level 1

‎08-02-2012 04:33 PM

I am facing a similar issue while evaluating CUPM 8.7 with CUCM 8.6.2. The initial Sync of a "virgin" CUCM (just installed from scratch) fails consistently with 

ERROR: Failed to sync ConferenceBridge
ERROR: Failed to sync VoiceMailPort
ERROR: Failed to sync VoiceMailPilot
ERROR: Failed to sync VoiceDeviceGroup
ERROR: Sync aborted due to errors.

However the sync works fine with CUCM 8.0 and CUC 8.6.2

If you have found a solution, please share.

I will post it anyway in a new thread, spent hours and not being able to figure out what the bug is.

I see SOAP errors in the CUPM

ERROR:

Stack Trace:

Fault:

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

Thu 02-Aug-2012 19:08:32 EDT:HIG:fd1b-SAX Thread C:CallManagerS:dfc.ipt.cisco.callmanager.cc

ERROR: Failed to sync infrastructure objects.

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:576)

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:452)

at dfc.ipt.cisco.callmanager.generic.AxlUtil.listAxlObjectByAttr(AxlUtil.java:1124)

Stack Trace:

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:576)

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:452)

at dfc.ipt.cisco.callmanager.generic.AxlUtil.listAxlObjectByAttr(AxlUtil.java:1124)

... etc

0 Helpful
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