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Cisco Prime Unified Provisioning Manager 8.7

Dear all,

before I buy CUPM I want to try if it fit my needs.

I installed in on VMware correctly.

After adding CUCM to CUPM I have problem with synchronization - I get following error:

ERROR - Failed to create ConferenceBridge object instance

I also added Unity Connection and there is no problem with it.

Have any one had such problem ?

CUCM v 8.6.2

EDIT: Some additional info:

Wed 28-Mar-2012 21:47:48 CEST:EME:e021-SAX Thread C:CallManagerS:dfc.ipt.cisco.callmanager.cc

ERROR:

Fault:

IPT-0600: Software - Failed to create ConferenceBridge object instance. | Cause - Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct

Stack Trace:

IPT-0600: Software - Failed to create ConferenceBridge object instance. | Cause - Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct

    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.createConferenceBridgeInstance(CallManagerIMUtil_infra.java:4782)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at dfc.ipt.cisco.callmanager.generic.GenericUtil.invokeMethod(GenericUtil.java:271)

    at dfc.ipt.cisco.callmanager.generic.GenericUtil.invokeMethod(GenericUtil.java:342)

    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.syncInfraObject(CallManagerIMUtil_infra.java:9062)

    at dfc.ipt.cisco.callmanager.CallManagerIMUtil.syncInfrastructureObjects(CallManagerIMUtil.java:3501)

    at dfc.ipt.cisco.callmanager.ccm333.CallManagerServiceActionEngine.syncInfrastructure(CallManagerServiceActionEngine.java:298)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at dfc.ipt.nice.IptServiceActionImpl.executeServiceAction(IptServiceActionImpl.java:117)

    at dfc.ipt.nice.IptServiceActionFactory.executeServiceAction(IptServiceActionFactory.java:71)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:205)

    at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)

    at org.mozilla.javascript.gen.c22.call(executeServiceAction:68)

    at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)

    at org.mozilla.javascript.Interpreter.interpret(Interpreter.java:1681)

    at org.mozilla.javascript.InterpretedScript.call(InterpretedScript.java:67)

    at org.mozilla.javascript.InterpretedScript.exec(InterpretedScript.java:54)

    at org.mozilla.javascript.Context.evaluateReader(Context.java:739)

    at org.mozilla.javascript.Context.evaluateString(Context.java:703)

    at dfc.util.scripting.JSScript.execute(JSScript.java:132)

    at dfc.util.scripting.ScriptAdapter.execute(ScriptAdapter.java:71)

    at dfc.nice.kernel.sax.SAXMachine.executeAtomicSA(SAXMachine.java:497)

    at dfc.nice.kernel.sax.SAXMachine.executeInitialSA(SAXMachine.java:369)

    at dfc.nice.kernel.sax.SAXMachine.executeSA(SAXMachine.java:136)

    at dfc.nice.kernel.nem.SAXThread.doExecuteSA(SAXThread.java:344)

    at dfc.nice.kernel.nem.SAXThread.doRun(SAXThread.java:480)

    at dfc.nice.kernel.thread.NICEThread.run(NICEThread.java:496)

Caused by: Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct

    at dfc.imcore.InstanceProperty.setValue(InstanceProperty.java:655)

    at dfc.imcore.InstanceProperty.setValue(InstanceProperty.java:222)

    at dfc.imcore.ObjectInstance.setPropertyValue(ObjectInstance.java:703)

    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.setConferenceBridgeProperties(CallManagerIMUtil_infra.java:6250)

    at dfc.ipt.cisco.callmanager.CallManagerIMUtil_infra.createConferenceBridgeInstance(CallManagerIMUtil_infra.java:4747)

    ... 36 more


It seems that latest version don't support MCU as Conference Bridge ... :/

Cheers

Everyone's tags (1)
3 REPLIES

Cisco Prime Unified Provisioning Manager 8.7

Hi Lukasz,

That is probably the case indeed. You can open an SR to get this investigated further.

Thanks,

Christos

New Member

Cisco Prime Unified Provisioning Manager 8.7

Hi Christos,

what you mean by SR? Can I create it without support for this application (I want to test it before I buy it)?

Thanks,

Lukasz

New Member

Cisco Prime Unified Provisioning Manager 8.7

I am facing a similar issue while evaluating CUPM 8.7 with CUCM 8.6.2. The initial Sync of a "virgin" CUCM (just installed from scratch) fails consistently with

ERROR: Failed to sync ConferenceBridge
ERROR: Failed to sync VoiceMailPort
ERROR: Failed to sync VoiceMailPilot
ERROR: Failed to sync VoiceDeviceGroup
ERROR: Sync aborted due to errors.

However the sync works fine with CUCM 8.0 and CUC 8.6.2

If you have found a solution, please share.

I will post it anyway in a new thread, spent hours and not being able to figure out what the bug is.

I see SOAP errors in the CUPM

ERROR:

Stack Trace:

Fault:

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

Thu 02-Aug-2012 19:08:32 EDT:HIG:fd1b-SAX Thread C:CallManagerS:dfc.ipt.cisco.callmanager.cc

ERROR: Failed to sync infrastructure objects.

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:576)

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:452)

at dfc.ipt.cisco.callmanager.generic.AxlUtil.listAxlObjectByAttr(AxlUtil.java:1124)

Stack Trace:

IPT-1200: Host or service not found. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Bad response: (404Not Found

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:576)

at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:452)

at dfc.ipt.cisco.callmanager.generic.AxlUtil.listAxlObjectByAttr(AxlUtil.java:1124)

... etc

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