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Cisco Softphone Registration Error IN ASA UC proxy Setup

I am using An  ASA UC Proxy Setup For My remote user (Coming from Internet).

My phone is getting registered in my call manager through ASA UC proxy .

Everything is running properly in case of An IP Phone Over internet .

But when i am trying the same on my Soft phone then I am getting error . My cisco soft phone is not getting registered .

There is extra configuration required in this case or not .

So i would like to know , the configuration steps for the Soft phone on my ASA UC Proxy .

5 REPLIES

Cisco Softphone Registration Error IN ASA UC proxy Setup

For the soft phone, how are you reaching the ASA over internet ? Is any VPN client used to connect ?

Cisco recommends AnyConnect VPN client along with ASA.

GP.

Pls rate helpful posts by clicking on stars below the post !!

New Member

Cisco Softphone Registration Error IN ASA UC proxy Setup

sir,

ASA UC PROXY Setup is used for .when we are coming over the internet .

there is no VPN client for it ............

one Cisco Ip phone over the internet is coming on asa uc proxy & getting registerd in call manager .

It is happening ............

i am asking for Cisco Soft phone ........

required extra certificate or extra configuration on asa ...

please share the same .........

Blue

Cisco Softphone Registration Error IN ASA UC proxy Setup

Hi

What error you are seeing on ip phone.

To configure Cisco IP Communicator (CIPC) with the phone proxy, you must meet the following prerequisites:

Include the cipc security-mode authenticated command under the phone-proxy command when configuring the phone proxy instance.

Create an ACL to allow CIPC to register with the Cisco UCM in nonsecure mode.

Configure null-sha1 as one of the SSL encryption ciphers.

Have you done all the above steps.

Regards

Ronak patel

Pls rate helpful posts by clicking on stars below the post

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Cisco Softphone Registration Error IN ASA UC proxy Setup

My configuration is give below ........please see it

tls-proxy ASA-tls-proxy

server trust-point _internal_PP_ctl_phoneproxy_file             

ctl-file ctl_phoneproxy_file

                record-entry capf trustpoint capf_trustpoint address 220.227.14.x

                record-entry cucm-tftp trustpoint phoneproxy_trustpoint address 220.227.14.X

                 no shutdown             

!

                media-termination my

                 address 10.60.1.92 interface lan

                address 220.227.14.x interface wan

               phone-proxy ASA-phone-proxy

                media-termination my

                tftp-server address 10.60.1.151 interface lan

                 tls-proxy ASA-tls-proxy

               ctl-file ctl_phoneproxy_file

                 no disable service-settings

if for soft phone there is some changes required then please share it .

New Member

Cisco Softphone Registration Error IN ASA UC proxy Setup

My configuration is given below ........please see it

tls-proxy ASA-tls-proxy

server trust-point _internal_PP_ctl_phoneproxy_file             

ctl-file ctl_phoneproxy_file

                record-entry capf trustpoint capf_trustpoint address 220.227.14.x

                record-entry cucm-tftp trustpoint phoneproxy_trustpoint address 220.227.14.X

                 no shutdown             

!

                media-termination my

                 address 10.60.1.92 interface lan

                address 220.227.14.x interface wan

               phone-proxy ASA-phone-proxy

                media-termination my

                tftp-server address 10.60.1.151 interface lan

                 tls-proxy ASA-tls-proxy

               ctl-file ctl_phoneproxy_file

                 no disable service-settings

if for soft phone there is some changes required then please share it . And also share the port ,,which should be opened for softphone communication

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