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Silver

Cisco Survivable Remote Site Voicemail - Administration ????

Hi,

I am configuring a CUE 8.6 module and noticed that my administration page says:

Cisco Survivable Remote Site Voicemail - Administration

What is this? I thouight I was configuring a normal CUE.

Also some of the licenses start with: SRSV-

I want to install licenses for 50 mailboxes, but I am not sure about what I now have!

The CUE has its CTI and Call-in numbers correctly registered on callmanager (7.1.5)

Anyone can tell me what "Cisco Survivable Remote Site Voicemail" is and if this correct to work with callmanager.

It seesm like SRST for voice mail.

Thanks,

JH

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2 ACCEPTED SOLUTIONS

Accepted Solutions
Blue

Cisco Survivable Remote Site Voicemail - Administration ????

Hi

Yes SRSV is like SRST for voice mail. When a remote site does not have access to your central voicemail system, this module will take care of VM functionality

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps10769/data_sheet_c78-600182.html

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
Hall of Fame Super Red

Re: Cisco Survivable Remote Site Voicemail - Administration ???

Hi Jan,

Sadly, you will need to start over. There are some excellent answers in this recent thread

https://supportforums.cisco.com/message/3533754#3533754

Cheers!

Rob

4 REPLIES
Blue

Cisco Survivable Remote Site Voicemail - Administration ????

Hi

Yes SRSV is like SRST for voice mail. When a remote site does not have access to your central voicemail system, this module will take care of VM functionality

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps10769/data_sheet_c78-600182.html

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
Silver

Re: Cisco Survivable Remote Site Voicemail - Administration ???

Hello Ronak,

Thanks for your quick response.

The issue is that I don't want this, we wanted a normal CUE.

I checked the BOM and we ordered:

ISM-SRE-300-K9

SCUE-ISM-8.5-K9

And after some more searching on Cisco web site its seems that:

SCUE-ISM-8.5-K9 is the normal CUE and SCUE-SV-ISM-85-K9 is the SRSV image.

Seems somthing went wrong.

Can I use the SRSV image with callmanager, or do I have to start from scratch and load the normal image?

Thank you,

JH

Hall of Fame Super Red

Re: Cisco Survivable Remote Site Voicemail - Administration ???

Hi Jan,

Sadly, you will need to start over. There are some excellent answers in this recent thread

https://supportforums.cisco.com/message/3533754#3533754

Cheers!

Rob

Silver

Re: Cisco Survivable Remote Site Voicemail - Administration ???

Hi Rob,

Thank you for the link.

Seems we have to start from scratch.

Thanks,

Jan

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