I recently installed and configured the Cisco Unified Operation Manager.
It has discovered my Communication Manager however but not the associated phones. The communication Manager is connected to a switch. The switch is then connected to another switch which has the phones. The phones are registered naturally to the Communication Manager. I can see the list of the associated phones on the Switch. But from the device summary page they wont appear as discovered phones.
I need to let those phones appear on the device summary page so that i can select some of them for notications and alerts.
thank you in advance.
An update to the above is that the Phones are in one subnet and the call manager is in another subnet. Is there a way the Cisco Unified Operation Manager will be able to show that the phones are associated to the Communication Manager?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...