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Cisco Unified Serviceability - Service Management

Cisco Unified Serviceability

System version: 8.5.1.13900-5


For to install Locale I don't find "Service Management" in the Menu Tools.


Step 1 If you are upgrading Cisco Unity Connection, skip to Step 2.

If you are adding a Cisco Unity Connection locale, stop the Connection Conversation Manager and Connection Mixer services:

a. Start Cisco Unity Connection Serviceability.

b. Navigate to Tools > Service Management.

c. Under Critical Services, in the Connection Conversation Manager row, click Stop.

d. Wait for the service to stop.

e. Also under Critical Services, in the Connection Mixer row, click Stop.

f. Wait for the service to stop.

Can anyone help me?

Thanks a lot,
Luciane de Medeiros

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Cisco Unified Serviceability - Service Management

Hi Luciane,

When you are on the Unity Connection admin page up in the

top right drop down box there is both;

Cisco Unity Connection Serviceability

and

Cisco Unified Serviceability

I think you are looking in the second area rather than the first

Cheers!

Rob

3 REPLIES
Hall of Fame Super Red

Cisco Unified Serviceability - Service Management

Hi Luciane,

When you are on the Unity Connection admin page up in the

top right drop down box there is both;

Cisco Unity Connection Serviceability

and

Cisco Unified Serviceability

I think you are looking in the second area rather than the first

Cheers!

Rob

Cisco Unified Serviceability - Service Management

Hello, Rob.

Yeah! Great!

Thank you very much

Luciane de Medeiros

Hall of Fame Super Red

Cisco Unified Serviceability - Service Management

Hi Luciane,

You are always welcome my friend

Cheers!

Rob

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