Cisco Unity Anti Virus and Fax Server

[mmali]

1. Will corporate anti virus called Trend Micro work with the call manager and the Voice mail.

2) Does "Top Call" fax server can be integrated via the Unity UM.

[lindborg]

You didn't indicate a Unity version so I'll assume the latest 4.0(3) release.

1.While Trend Micro may work with Unity it's not a tested and supported anti virus package. You can find the list of supported packages in the "System Requirements and supported hardware and software" document - here's the link for the 4.0(x) release:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_pre_installation_guide09186a0080117617.html

The short story is TAC wont support or help you with it and if they determine that it may be causing a problem you've reported they will ask you to back it out.

2. Yes, TopCall is a supported fax server - see the list of fax servers supported here:

http://www.cisco.com/warp/customer/cc/pd/unco/un/prodlit/usupp_st.htm

[keithyam]

The link does list trend micro "ScanMail for Microsoft Exchange 2000, version 5 and later" as supported software. Is it tested ?

We are running exchange 2003 offbox and all servers are protected by scanmail. Will scanmail on unity do any good ?

[Ginger Dillon]

Hello Keith -

We are running Unity 3.1(5) with Trend and it has caused no problems with our Unity server. I do believe TAC supports Trend on the Unity server, just not the Unity bridge yet. There we are using McAfee until such time the bridge does support Trend.

Regards, Ginger

[adignan]

Ginger,

Anything special to note on the Trend Micro install?

Andy