09-15-2003 01:56 AM - edited 03-18-2019 02:41 PM
1. Will corporate anti virus called Trend Micro work with the call manager and the Voice mail.
2) Does "Top Call" fax server can be integrated via the Unity UM.
09-15-2003 09:27 AM
You didn't indicate a Unity version so I'll assume the latest 4.0(3) release.
1.While Trend Micro may work with Unity it's not a tested and supported anti virus package. You can find the list of supported packages in the "System Requirements and supported hardware and software" document - here's the link for the 4.0(x) release:
The short story is TAC wont support or help you with it and if they determine that it may be causing a problem you've reported they will ask you to back it out.
2. Yes, TopCall is a supported fax server - see the list of fax servers supported here:
http://www.cisco.com/warp/customer/cc/pd/unco/un/prodlit/usupp_st.htm
11-03-2003 01:44 PM
The link does list trend micro "ScanMail for Microsoft Exchange 2000, version 5 and later" as supported software. Is it tested ?
We are running exchange 2003 offbox and all servers are protected by scanmail. Will scanmail on unity do any good ?
11-03-2003 07:05 PM
Hello Keith -
We are running Unity 3.1(5) with Trend and it has caused no problems with our Unity server. I do believe TAC supports Trend on the Unity server, just not the Unity bridge yet. There we are using McAfee until such time the bridge does support Trend.
Regards, Ginger
10-21-2004 07:22 AM
Ginger,
Anything special to note on the Trend Micro install?
Andy
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