Cisco unity connection 8.5 single inbox integrated with exchange 2010 errors..
I am trying to integrated cisco unity connection with exchange 2010 for single inbox in our test lab. But I am getting this error.
"some possible reasons for 401: Incorrect service account name or password. Service account password expired. Proper permissions not granted to service account. Exchange mailbox uninitialized"
I verified this information
The 401 means something with the authentication configuration isn't correct between UC and Exchange. The most common issues we see in TAC are:
1. You've mistyped the password for the UM service account (the UM test does not verify this username/password)
2. You've forgotton the domain\ in front of your UM service account
3. Your authentication (Basic, NTLM, Digest) configuration doesn't match what's configured on UC and what's configured in IIS on Exchange.
But still not working.
11:41:10.416 |15731,,,CsEws,10,[CsEws/CsEwsClient.cpp:472]: HTTP request failed with error: Bad response from server, HTTP code returned: 401, HTTP status code: 401, for ews URL: test.com verb: POST 11:41:10.416 |15731,,,CsEws,10,FAILED HTTP Request: <?xml version="1.0" encoding="utf-8"?>
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