Cisco Unity Connection Fails connection to Exchange 2010 for some users.
We started having issues where some users would not be able to get their voice mail into their email inbox. We came to find out that all of the affected users were on Exchange Databases on the same Exchange server. If we move those databases over to the other Exchange server the users begin getting their Voice Mails again. When you move them back to the original Exchange server they quite recieving them. We would like to know what is causing this issue so we can resolve it for good, not just put a bandaid on it. We are using Unity Connection 8.6 and Exchange 2010 SP3. I have attached a partial picture of the error we are getting when pressing the test button on one of the users Unified Mesaaging Account page in Unity Connection.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...