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Cisco Unity COS License Issue

I came across the below Error message when I try to add a Subscriber to Cisco Unity

"Additional users cannot be assigned to the Class of Service associated with the selected Subscriber Template. You have reached the license limit for one or more of the features enabled by that Class of Service"

However, in the License page on Cisco Unity I can see many free licenses.

I even tried to change the subscriber Template also, but still getting the same error message.

Can someone help me solving it?

2 REPLIES
Silver

Re: Cisco Unity COS License Issue

need a screen shot of the features page of the class of service in that template. also need a screen shot of any alerts in the licensing program in Unity.

rlp

Re: Cisco Unity COS License Issue

Could be text to speech or PCA/Visual Voicemail checked.

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