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Cisco Unity Error Message Finder

My customer's UNITY server went sour this morning without cause. VM was not accessible and they could not use status monitor. They reset IIS and it got hung. I noticed this error before the said incident took place. Could you help me interpret this?

EVT_AVRDBSVRMSG_CONNECT_FAILED

ID: 21000

Source: CiscoUnity_AvRdbSvr

Message: Failed connecting to underlying database using: %1Failed connecting to underlying database using: %1

1 REPLY
Cisco Employee

Re: Cisco Unity Error Message Finder

possibly unity services could not connect to sql/msde.

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