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Community Member

Cisco Unity Express 8.x - sending voicemail to email address (CME+CUE)

Hi Team,

I know might this is very common question for you all.

Can Cisco Unity Express send voicemail to an email address? If yes, any additional software license required for the same?

Could you plesae provide me the steps how to implement.

Thanks,

Nirmal

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Accepted Solutions
Cisco Employee

Re: Cisco Unity Express 8.x - sending voicemail to email address

Nirmal,

There is no extra license needed to support the email notification feature. There are two method available in CUE, IMAP or standard email notification.

With IMAP, the if the user deletes the email in their inbox, it will get deleted in their voicemail box. With standard email notification, no action taken by the user in with email will translate to their voicemail.

Below are the links to the admin guide mentioned by Paolo.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/6MsgNotf.html

-Felipe

3 REPLIES
Hall of Fame Super Gold

Re: Cisco Unity Express 8.x - sending voicemail to email address

Yes, read the chapter about Notification in Administrator guide.

Cisco Employee

Re: Cisco Unity Express 8.x - sending voicemail to email address

Nirmal,

There is no extra license needed to support the email notification feature. There are two method available in CUE, IMAP or standard email notification.

With IMAP, the if the user deletes the email in their inbox, it will get deleted in their voicemail box. With standard email notification, no action taken by the user in with email will translate to their voicemail.

Below are the links to the admin guide mentioned by Paolo.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/6MsgNotf.html

-Felipe

Community Member

Re: Cisco Unity Express 8.x - sending voicemail to email address

Thanks Felipe & Paolo for your quck support.

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